
Manager, Communications
GLOBAL PAYMENT HOLDING COMPANY
Cincinnati, OHJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
Global Payments is seeking a Manager, Communications to lead strategic client communications for its Global Client Communications team. The role covers regulatory, operational, contractual, and service updates for customers, translating complex initiatives into clear messaging and managing projects through delivery. The manager also oversees communications to the company’s US and Canada customer base and monitors effectiveness to improve content quality and customer experience.
Skills & qualifications
Skills
Qualifications
Full job description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for aManager, Communicationsto join our ever-evolvingGlobal Client Communicationsteam and help shape the future of global commerce. What you'll own - Lead the development and execution of strategic client communications that keep customers informed of regulatory, operational, contractual, and service-related updates. - Partner with cross-functional stakeholders to translate complex business initiatives into clear, customer-focused communications that drive understanding and engagement. - Manage communication projects from intake through delivery, ensuring timelines, approvals, compliance requirements, and business objectives are met. - Monitor communication effectiveness through reporting, metrics, and feedback, continuously improving content quality and customer experience. - Manages team responsible for communicating with the Global Payments US and Canada customer base What you'll bring - Bachelor's degree or equivalent combination of education and relevant professional experience with 6+ years of experience in communications, content strategy, client communications, corporate communications, or a related field. - Exceptional written and verbal communication skills with the ability to tailor messaging for both technical and non-technical audiences. - Experience managing multiple projects simultaneously while balancing competing priorities and deadlines. - A naturally curious mindset with a passion for solving problems, improving customer experiences, and finding innovative ways to deliver impactful communications. About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. #LI-NF1 Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
How this job compares
Set against the 495 open Communications Manager jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This postingNot listed
- US median$112–185K/yr347 salary ranges
- Openings
- Olive Jobs lists 13 open Communications Manager jobs in Ohio and 495 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Baylor Scott & White Health54 open
- Oracle51 open
- CVS Health34 open
- Experience
- This posting asks for at least 6 years of experience; Communications Manager postings that state a minimum ask for 6 years at the median (447 postings).
- Education
- 193 of the 495 open Communications Manager jobs (39%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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