Production Assistant for Contract Work (TS)

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13681169 JOB DESCRIPTION POSITION: TARC Industries Production Assistant for Contract Work (TS) JOB OBJECTIVE: Work in conjunction with the Production Manager to ensure all production contracts and work orders are completed as outlined by the customer. Ensure the quality of all production work completed by the production teams meets quality standards. Provide effective warehouse receiving services. Provide quality customer service to customers when picking up and/or delivering items. Be a member of a TEAM that confidently and competently supports one another. IMMEDIATE SUPERVISOR: TARC Industries Production Manager # RESPONSIBILITIES I. DOCUMENTATION a. Ensure the production files are complete, provide work orders and supporting documentation as needed. b. As directed provide bid proposals as sales and production work requires. c. Input and maintain customers in the Baggett Document Destruction Database d. Provide back-up shipping ticket services, as needed. e. Ensure forklift checklists are being completed on a daily basis. II. TIME STUDIES a. *Ensure all time studies are completed and up to date as outlined by the Department of Labor guidelines. b. Adhere to Department of Labor guidelines and requirements for documentation and frequency of time studies. c. Ensure time studies and supporting documentation is filed appropriately and in a consistent and timely manner. III. PRODUCTION SERVICES a. Set work areas as outlined within work order specifications b. Print daily shred tickets, assist with document destruction scheduling, document destruction customer pick ups and purges. c. Act as back up to the for the Production Assistant Document Destruction in their absence. d. Run commercial printer and software complete all printing/mailing jobs. e. Work with the customer service rep for the commercial printer to request maintenance, inventory, or any issues that arise. f. Be familiar with mailing standards and the USPS website to complete mailing contracts using Bulk Mail requirements. g. Run the Bulk Mail software in conjunction with mailing contracts as needed. IV. WAREHOUSE/INVENTORY/TRANSPORTATION a. Provide quality customer service to customers by ensuring all contracts received are entered into the TIES production contracts database on a daily basis. b. Maintain comprehensive receiving database in a manner that ensures all contracts are accounted for within TARC Industries at all times. c. Provide transportation delivery and/or pick-up services for customers. d. Work with production team to ensure pick-up and delivery services are completed as outlined. e. Work with the Production Team Manager to ensure all equipment, tools, files, and forklifts are maintained appropriately. f. Complete contract requirements, as directed. g. Maintain excellent communication with agency staff and with production customers. h. Act as back up for the Production Assistant for Warehouse in their absence. V. REPORTING a. Ensure all documents are completed as outlined by the Quality Control Program. b. Provide record keeping Quality Control Programs as outlined by specific customers which may vary from our current Quality Control Program. c. Provide reports from as requested by the Division Director and Production Team. d. Contact customer on time sensitive deliveries concerning shipping carriers actual delivery time. If customer has not received shipment within the delivery time window, immediately follow up with the carrier for delivery information. Relay information to customer and Production team. Maintain contact with the customer until delivery is completed. e. Assist in maintaining Document Destruction schedule for pick-ups and material destruction timetable. VI. QUALITY CONTROL a. Provide daily reports to the Production team on quality control. b. Implement standard quality control procedures for all TARC Industries contract work. c. Work in conjunction with Production Team Manager to provide quality samples of work to be performed. d. Inform Employment Associates and Production team of changes to quality control requirements. e. Maintain and update quality control procedures and manual for TARC Industries contractors who have specific quality requirements for labeling, packaging and shipping (i.e.