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Field Claims Rep Property - Madison County

Indiana Farm Bureau Insurance

Anderson, INFull-timeSeen 4w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Anderson, IN
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Field Claims Representative handles property claims, interacts with customers, researches policies and regulations, investigates and settles claims, monitors reserves, discusses serious losses with management, and trains other representatives while maintaining education programs and staying current with industry standards.

Skills & qualifications

RequiredNice to have

Skills

HAAG Wind & Hail Residential Roofing LicenseIICRC CertificationCommercial Drone Pilot LicenseActive ListeningAttention to DetailTechnology UseComputer Estimating Systems

Qualifications

High School or Better3 Years Insurance ExperienceBachelor’s Degree Preferred

Full job description

Description

Primary Responsibilities:

  • Handles property claims and interacts with customers that are filing these claims.

  • Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.

  • Completes all aspects from investigation through settlement of property claims.

  • Monitors and adjusts reserves appropriately.

  • Discusses potential serious losses with Claims management.

  • Trains other claims representatives.

Requirements:

  • High school diploma or GED equivalent. Bachelor’s degree preferred.

  • Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.

  • 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.

  • Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.

  • Knowledge of the building repair industry and computer estimating systems.

  • Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.

  • Must be able to maintain an educational program and stay current with the insurance and repair industries.

  • Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.

  • Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.

  • Strong attention to detail.

  • Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Qualifications

Education

Required

  • High School or better

Preferred

  • Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

4528 S Scatterfield Rd

Anderson, IN, USA, 46013

ReqID: FIELD005712

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