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Field Claims Rep Property - Hancock County

Indiana Farm Bureau Insurance

McCordsville, INFull-timeSeen 4w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
McCordsville, IN
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Field Claims Representative handles property claims from investigation through settlement, interacting with customers and applying knowledge of policies, regulations, and building repair. Responsibilities include researching claims, monitoring reserves, discussing serious losses with management, training peers, and using technology and business tools in a fast‑paced environment while meeting deadlines and occasional after‑hours work.

Skills & qualifications

RequiredNice to have

Skills

HAAG Wind & Hail Residential Roofing LicenseIICRC CertificationCommercial Drone Pilot LicenseProperty Claims InvestigationReserve MonitoringCustomer InteractionPolicy ResearchFast‑Paced Environment AdaptabilityAttention to DetailActive ListeningTechnology and Business Tools Usage

Qualifications

High School Diploma or GEDBachelor's Degree3 Years Experience in Insurance Industry or Equivalent

Full job description

Description

Primary Responsibilities:

  • Handles property claims and interacts with customers that are filing these claims.

  • Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.

  • Completes all aspects from investigation through settlement of property claims.

  • Monitors and adjusts reserves appropriately.

  • Discusses potential serious losses with Claims management.

  • Trains other claims representatives.

Requirements:

  • High school diploma or GED equivalent. Bachelor’s degree preferred.

  • Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.

  • 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.

  • Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.

  • Knowledge of the building repair industry and computer estimating systems.

  • Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.

  • Must be able to maintain an educational program and stay current with the insurance and repair industries.

  • Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.

  • Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.

  • Strong attention to detail.

  • Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Qualifications

Education

Required

  • High School or better

Preferred

  • Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

6865 West Broadway

McCordsville, IN, USA, 46055

ReqID: FIELD005714

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