AI Product Owner

AI Product Owner

Position Description

We are seeking an experienced AI Product Owner to manage and optimize enterprise AI products such as ChatGPT Enterprise, Microsoft Copilot, AI Agents, and other Generative AI solutions.The role will be responsible for defining the AI product roadmap, identifying business use cases, monitoring product adoption and KPIs, analyzing usage and cost trends, and continuously improving AI products to deliver measurable business value.The AI Product Owner will work closely with business, engineering, architecture, security, governance, and leadership teams to ensure AI products are scalable, cost effective, secure, and aligned with enterprise goals.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Your future duties and responsibilities

. Define and manage the AI product vision, roadmap, backlog, and priorities.

. Identify and prioritize high value AI use cases across business teams.

. Define and track AI product KPIs such as: User adoption and engagement Active users and usage trends Productivity improvements Token and API consumption Cost per user / application / use case Business value and ROI

. Analyze AI product usage and provide descriptive insights to leadership.

. Identify negative or abnormal usage patterns such as excessive token usage, unnecessary LLM calls, low value usage, and underutilized licenses.

. Identify potential misuse or non compliant usage and coordinate with governance and security teams.

. Recommend cost optimization techniques including: Model selection and model routing Token reduction Prompt optimization Caching Optimizing RAG and AI agent workflows Reducing unnecessary LLM/API calls AI license optimization

. Monitor AI platform costs and identify opportunities to reduce overall AI spending.

. Create dashboards and executive reports for AI adoption, usage, cost, ROI, and product performance.

. Gather feedback from users and continuously improve AI products and user experience.

. Work with engineering teams to support AI agents, connectors, APIs, MCP servers, and enterprise integrations.

. Ensure AI products follow enterprise security, governance, privacy, and Responsible AI standards.

. Partner with business stakeholders to measure productivity gains and business outcomes from AI adoption.

Required qualifications to be successful in this role

. 5+ years of Experience as a Product Owner, Product Manager, or similar role managing enterprise technology products.

. Good understanding of Generative AI, LLMs, RAG, AI Agents, and Agentic AI.

. Experience with enterprise AI platforms such as ChatGPT Enterprise, Microsoft Copilot, Copilot Studio, or similar products.

. Experience defining product roadmaps, backlogs, user stories, and priorities.

. Strong understanding of AI product KPIs, adoption metrics, and usage analytics.

. Understanding of LLM token usage, API consumption, model pricing, and AI cost optimization.

. Experience creating dashboards and reports using tools such as Power BI or Tableau.

. Understanding AI integrations, APIs, connectors, MCP servers, and AI gateways.

. Familiarity with AWS, Azure, or other cloud AI platforms.

. Understanding of enterprise security, governance, access controls, and Responsible AI.

. Strong analytical, communication, and stakeholder management skills.

. Ability to translate AI usage data and technical information into clear business insights for leadership.

. Financial services or banking domain experience is preferred.

Desired Skillset:

Relevant cloud or AI certifications such as AWS Certified Cloud Practitioner, AWS Solutions Architect, Microsoft AI Engineer Associate, or related certifications are preferred

Educational Requirements:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $123,800.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.