Associate - The Address

The main purpose of the Address Store Associate (Part-Time) is:

• To provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer.

Primary Responsibilities:

• Provide exceptional guest service by greeting and conversing with guests and determining their needs.

• Greet guests courteously, uncovering their needs, and giving polite parting remarks.

• Assist guests with product questions or general questions concerning American Dream and the local region.

• Prepare and organize product for display and purchase.

• Maintain specific product area as determined by the supervisory team.

• Communicate inventory levels to the manager and buyers on the specific product area.

• Communicate with manager/buyers on sales of specific products.

• Understand specific product area knowledge- features, other product options and benefits.

• Restock displays as needed.

• Organize and maintain specific product backstock.

• Oversee safety and cleanliness of selling area.

• Process and count out funds accurately and timely following established cash handling procedures.

• Maintain knowledge of Loss Prevention procedures.

• Utilizing suggestive selling techniques to increase sales.

• Maintain knowledge of current sales, promotions, and discounts.

• Recommend, select, and assist in locating merchandise based on guests' needs and questions.

• Utilize the POS system to ring up merchandise sales.

• Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed)

• Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift

• Perform other duties as assigned.

Desired Qualifications:

• Must be at least 16 years of age.

• Outstanding guest service skills.

• Previous retail/experience preferred.

• Previous cash handling experience preferred.

• Previous guest service experience preferred.

• Basic knowledge of computers is preferred.

• Ability to communicate clearly and effectively with guests.

• Ability to communicate clearly and effectively with supervisory staff and buying office.

• Basic math skills.

• Point of Sale experience preferred.

• Interpersonal skills -- working alone and with team

Physical Job Requirements:

• Stand and move - frequently, 90% of time

• Perform repetitive motion (using keyboard) - frequently, 90% of time

• Kneel and bend - occasionally,30% of time

• Reach at or below shoulder level - frequently, 90% of time

• Reach at or above shoulder level - infrequently, 10% of time

• Stoop/Squat - infrequently, 10%

• Lifting/carry up to 10 pounds - occasionally, 30% of time

• Lift/Carry up to 30 lbs. - infrequently, 20% of time

• Ability to lift up to 50 pounds - infrequently, 10%

• Handle larger items such as boxes or packages - infrequently, 10% of time

• Must be available holidays, days, evening, and weekends

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law