Inside Sales Representative

Summary

Job title: Inside Sales Representative

Department: Phoenix West - AES

Description

Summary:

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business through sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: Inside Sales Manager

Minimum Qualifications:

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline, preferred

• OR equivalent years’ experience with Eclipse business software

• Two years’ industry specific experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment and is expected to help the counter sales area and warehouse areas when needed. Must be able to lift 50lbs and be physically able to help customers pull orders in the warehouse. The schedule is in person 5 days per week, 7:30AM - 4:00PM.

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet

• Writes orders with accuracy and in accordance to all sales policies and procedures

• Maintain current customer base

• Meet established monthly sales goals

• Communicates and cooperates with outside sales force and/or other departments to enhance customer experience

• Communicate process improvement ideas

• Timely follow-up on all customer orders, quotes, and materials

• Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc

• Paid Pregnancy & New Parent Leave