Client Order Coordinator

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13766932 Client Order Coordinator (Document Processor) Monday Friday 8:30am-5:30pm On-Site Springfield, IL If youve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSCs professional business-to-business environment as a Client Order Coordinator. And theres the added bonus of not having to work nights, weekends, or holidays. These positions come with CSCs competitive benefitspaid time off, medical, dental, and 401(k) plans, just to name a few. Were hiring Client Order Coordinators for our Corporate and Legal Services department. Youll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where youre encouraged and expected to be your best. Were a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business Some of the things youll be doing: - Reviewing and processing legal documents - Completing data entry of customer information - Fulfilling customer orders with various jurisdictions - Sending accurate results to customers in a timely manner - Problem solving issues related to customers and documentation - Provide excellent customer service to internal and external customers - Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? - Ability to work in a fast-paced environment - Attention to detail - Strong comprehension and critical thinking skills - Superb organizational and time management skills - Ability to navigate quickly across multiple systems - Strong Computer skills - Effective written and verbal communication skills Preferred Qualifications: - Transactional or administrative experience (reviewing and evaluating documents) - Business to Business Customer Service Experience - Legal Compliance experience - Proficiency with Microsoft Office