Maintenance Sales Representative

Maintenance Sales Representative Job Description: Summary Build your career in solutions-based sales while helping customers improve the performance, reliability, and efficiency of their facilities. As a Maintenance Sales Representative, youll develop your knowledge of HVAC and plumbing services, build lasting customer relationships, and learn how to create maintenance solutions that address real business needs. Role Overview - Develop foundational experience in consultative sales, business development, and customer relationship management. - Learn Harris HVAC and plumbing service capabilities through mentorship, field exposure, and collaboration with experienced sales and service professionals. - Identify prospective customers, understand their operational needs, and help develop tailored maintenance solutions. - Support existing customers by reviewing agreements, monitoring satisfaction, and identifying opportunities to improve service, reduce costs, and increase energy efficiency. What Youll Do Youll spend your time learning the business, connecting with prospective customers, and supporting existing customer relationships. Youll research target markets, develop leads, participate in customer conversations, and learn how to recommend maintenance agreements based on a customers equipment, operating costs, and facility needs. Working alongside experienced sales, service, and field professionals, youll build practical knowledge of HVAC and plumbing systems. Youll also help prepare proposals, maintain accurate customer information, respond to service needs, and turn customer and building data into meaningful recommendations. - Build a pipeline through research, prospecting, referrals, outbound outreach, and relationship development. - Learn to assess customer needs, address questions and objections, and clearly communicate the value of Harris services. - Support the preparation of customer presentations, proposals, cost analyses, and recommended maintenance solutions. - Review existing customer agreements, monitor satisfaction, and collaborate with service teams to support retention. - Participate in field visits, technician ride-alongs, industry events, and other learning opportunities that strengthen your technical and customer knowledge. Why This Role Matters - Youll help customers make informed decisions about the maintenance, efficiency, and long-term performance of their facilities. - Youll contribute to business growth by developing new relationships and strengthening existing customer partnerships. - Youll gain exposure to the full customer experience, from initial prospecting through ongoing service and account support. - Youll have opportunities to grow your knowledge of conceptual sales, mechanical systems, customer strategy, and business development. What Were Looking For Required Qualifications - At least 2 years of customer service experience. - At least 2 years of experience using Microsoft Office. - Strong verbal and written communication skills. - Effective interpersonal, organization, prioritization, and time-management skills. - A persistent, goal-oriented approach and the ability to stay positive when navigating challenges. - Ability to maintain a motor vehicle record that meets company guidelines. - Ability to communicate effectively in English and work consistently with computers and standard office technology. Preferred Qualifications - Bachelors degree in a business or technical field. - Interest in developing presentation and consultative sales skills. - Curiosity about HVAC, plumbing, energy, building operations, or technical service solutions. Skills for Success - Sound judgment, initiative, resourcefulness, and accountability. - Ability to collaborate across sales, service, field, and office teams. - Willingness to seek feedback, learn ew concepts, and continuously develop your skills. - Adaptability when working with different customers, priorities, and business situations. Physical Requirements This role may include customer or equipment-site visits. Candidates must be able to sit and work at a computer for extended periods and, when needed, climb ladders, work in varying temperatures or at elevated work areas, carry a backpack, use small hand or electrical tools, and remove equipment panels during inspections. Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Sales Incentive Plan Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance{rel="noopener noreferrer" target="_blank"} Pay Range: $56,863.05 - $85,294.57 The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights{rel="noopener noreferrer" target="_blank"} notice from the Department of Labor. PI286589211