WFD Young Parents Program Coord

WFD Young Parents Program Coordinator (37.5 hrs/wk.; $25.72 - $27.30) Greenfield, MA / Family Support-WFD-Youth Programs Job Type - Full-time DEPARTMENT: Youth and Workforce Development Programs POSITION TITLE: WFD - Young Parents Program Coordinator LOCATION: 393 Main Street, Greenfield/155 Pleasant Street, Northampton STATUS: Non-Exempt SUPERVISOR: Manager/Director POSITION SUMMARY: The Young Parents Program (YPP) serves pregnant and parenting youth and young adults up to age 24. The program uses a 2-generation approach to assist families. Areas of focus include career and education, life and personal, parenting and family, and financial goals set by the families we serve. The YPP Coordinator is responsible for direct participant service, staff supervision, data collection, and reporting. QUALIFICATIONS/SKILLS The ideal candidate will demonstrate the following competencies: Proficient computer skills: using a mouse, email, Microsoft office, including knowledge of MS Word, Excel and email/internet platforms. Excellent verbal (in-person and phone), written, and interpersonal communication skills. Organizational skills and attention to detail. Conflict resolution, problem-solving, establishing priorities, navigating change Customer service skills. Networking and outreach skills Judgement and decision-making. Ability to work independently, with minimal supervision, and to complete assignments in a timely manner. Ability to adapt to communication and presentation to meet the needs of the audience, including a wide variety of employers, social service providers, and participants. Understanding data capture and tracking methods. Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes. Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations. Key Knowledge and Experience Experience in delivering case management and workforce development, serving individuals with barriers to employment. . Supervisory or program coordination experience related to youth work or human services. Experience building effective relationships working with youth and young adults to overcome barriers and to set and achieve goals. Ability to work effectively with diverse co-workers, community businesses, and organizations. Knowledge of adolescent brain development, including issues affecting diverse youth from families with lower incomes facing employability barriers. Knowledge of social services and businesses in Franklin County, Hampshire County, Hampden County, and the North Quabbin region preferred. Knowledge of area recovery resources and service providers. Experience with data management, data capture, tracking methods and analysis for outcome measurements Bi-lingual English/Spanish preferred. To Qualify: 4 years of related experience 1 year of supervisory experience Reliable transportation, Valid Driver?s License, and ability to travel throughout Western Massachusetts. CPR/First Aid (or must be obtained within three months of hire). SEE THE COMMUNITY ACTION PIONEER VALLEY WEBSITE FOR MORE INFORMATION