Network Relations Support - 19447

Genex Service LLC Network Relations Support US--Remote Job ID: 26-19447 Type: Regular Full-Time # of Openings: 1 Category: Customer Service & Support Mitchell International, Inc. Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Responsibilities This is a fully remote position . New hires are required to complete a 90-day training program with a set schedule of Monday through Friday, 8:00 AM -- 5:00 PM Eastern Time . Attendance is mandatory throughout the training period, and employees must be present and actively participate each scheduled day. Time off, schedule modifications, or alternative training hours are not permitted during the 90-day training period! Drive Excellence in Every Client Interaction Are you a problem-solving expert who thrives on turning challenges into solutions? Join our team as a Network Customer Service Support Specialist where you'll make a meaningful difference for our Auto, Workers' Compensation and Group Health clients every day. Your Impact As a Network Customer Service Support Specialist, you'll be the critical connection between our clients and the solutions they need. You'll navigate complex systems, uncover root causes, and deliver clear, effective resolutions that strengthen client relationships and showcase our commitment to exceptional service. How You'll Make a Difference: Champion Client Success Serve as a trusted advisor for clients, providers, and partners seeking assistance Transform inquiries into opportunities to demonstrate our expertise and dedication Craft personalized, effective responses that address the heart of each request Build lasting relationships through your attentive and solution-focused approach Master Complex Problem Resolution Investigate multifaceted issues across various systems with View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI287369839 / 43-4051.00 Customer Service Representatives