Customer Engagement Excellence (CEE), Wo

At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the boardroom, helps us get there. We give people the ownership to shape outcomes, the support to grow through new skills and experiences, and a global community where different perspectives are valued. If you want your work to count and the room to become your best, you'll find it here.

Customer Engagement Excellence (CEE), Wo

YOUR TASKS AND RESPONSIBILITIES

The primary responsibilities of this role, Customer Engagement Excellence (CEE), Women's Healthcare (WHC) are to:

• Partner with Field Force Analytics (FFA) and other key stakeholders to help AGMs and customer squads identify and prioritize customer opportunities that can accelerate growth during each 90-day cycle;

• Guide customer squads in developing clear, actionable 90-day plans with measurable individual accountabilities tied to customer outcomes;

• Collaborate with FFA to establish relevant measures and enable customer squads to track progress against key initiatives;

• Demonstrate ownership and accountability for business outcomes, ensuring priorities translate into disciplined execution and measurable impact;

• Lead boldly through transformation using VACC leadership principles to create clarity, build alignment, foster trust, and enable effective execution;

• Identify trade-off opportunities and make courageous resource allocation recommendations and decisions that maximize impact, productivity, and customer value;

• Leverage AI and emerging technologies as core leadership tools to enhance decision-making, operational effectiveness, business insights, and customer engagement;

• Drive productivity by simplifying processes, challenging traditional ways of working, and scaling more effective approaches across customer squads;

• Facilitate strong collaboration across Sales and cross-functional partners to align priorities and enable coordinated execution;

• Share insights, lessons learned, and best practices across customer squads to elevate performance throughout the area;

• Collaborate with Field Analytics and Field Reporting to strengthen business insights and performance reporting;

• Partner with Field Operations and Incentive Planning to improve the accuracy, usability, and simplicity of customer engagement tools;

• Support the Vice President with team communications, business updates, and preparation for key meetings.

WHO YOU ARE

Bayer seeks an incumbent who possesses the following:

Required Qualifications:

• Demonstrated ability to manage multiple priorities in a fast-paced environment with strong attention to detail and follow-through;

• Strong analytical capability, including the ability to define and track key metrics and use data-driven insights to optimize priorities and execution;

• Proficiency in Microsoft Excel;

• Strong drive to outperform the competition and maximize brand growth;

• Excellent written and verbal communication skills, including proficiency in Microsoft PowerPoint and other Microsoft Office applications;

• Demonstrated ability to collaborate effectively across functions and with external partners to ensure successful project completion;

• Proactive, results-oriented approach with strong collaboration and communication skills;

• Proven record of taking ownership and maintaining accountability for business outcomes;

• Demonstrated bold VACC leadership and the ability to lead teams and stakeholders through transformation and ambiguity;

• Sound judgment and courage to evaluate trade-offs, make difficult choices, allocate resources to the highest-impact priorities, and raise the performance bar when needed;

• Digital fluency and a demonstrated ability to apply AI and emerging technologies to improve effectiveness, decision-making, productivity, and customer engagement.

Ability to travel as necessary or required, including overnight and weekend travel.

Preferred Qualifications:

• Bachelor’s degree required; master’s degree;

• Field and field leadership experience; marketing or commercial operations experience;

• Minimum of six years of experience in the pharmaceutical or biotechnology industry.

Employees can expect to be paid a salary between $177,600 to $266,400. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will be available for application until at least 11/11/2026.

YOUR APPLICATION

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.

To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S. Executive Orders.

Bayer is an E-Verify Employer.

Location: United States : Residence Based : Residence Based

Division: Pharmaceuticals

Reference Code: 895147

Contact Us

Email: [email protected]