Departmental Manager 14

Are you someone who's passionate about great customer service, committed to diversity and inclusion, and excited by innovative problem solving? Do you enjoy building strong partnerships, coaching and developing team members, and finding new ways to continuously improve? If so, we may have the perfect leadership opportunity for you. The Special Taxes Division is home to a team of motivated, hard-working, and inclusive professionals, and we're looking for a dynamic leader to serve as the Departmental Manager for the Motor Fuel and International Fuel Tax Agreement (IFTA) Units. This area handles all customer interactions - phone, written inquiries, and correspondence - and processes incoming forms, tax returns, and license applications. In this role, you'll be a recognized resource for tax matters within the Division and collaborate with other Treasury work areas to complete projects and solve problems. You'll also monitor business processes and policies, identify areas of concern, determine the causes of any issues, and guide the team toward effective solutions. If this opportunity aligns with your experience and professional development goals, we encourage you to apply and consider joining our team.