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Service Manager - Supply, NC

Champion Home Builders Inc.

Supply, NCFull-time$40–52K/yrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$40–52K/yr
Location
Supply, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Champion Home Builders is seeking a Service Manager for its Center of Supply, North Carolina. The role coordinates service orders and customer service for floor plans placed on new home site developments. The manager addresses customer complaints and questions, directs service department workflows, and reviews contractor bills and recovery of vendor parts and retailer labor. The posting lists a base salary plus a sales-performance-dependent bonus.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceRelationship BuildingInterpersonal SkillsAnalytical SkillsPlanningSchedulingWritten CommunicationVerbal CommunicationTeamworkMultitasking

Qualifications

Background CheckDrug Screen

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

NC, USA | Base + Bonus | 40000-52000 per year Base pay + bonus (bonus dependent on sales performance). | Full Time

| Champion offers a full range of benefits including Medical, Dental, Vision, 401k match, paid Vacation, Holidays and more.

Work in a place where your team values YOU .

Champion Homes Center of Supply, NC is looking for a professional, motivated, career minded person to service our award-winning floor plans that will be placed on new home site developments to coordinate activates engaged in handling service orders and customer service.

Job responsibilities:

  • Recommends corrective services to adjust customer complaints.

  • Answers questions about service.

  • Determines work procedures, prepares work schedules, and expedites workflow.

  • Issues written and oral instructions for Service Department.

  • Ensures vendor parts and retailer labor is recovered as stipulated in "Champion Supplier and Retailer Recovery".

  • Reviews contractor bills and ensures the work is in accordance with the amount being charged.

Candidates must possess:

  • Exceptional customer service, relationship building, and interpersonal skills

  • Excellent analytical, planning, and scheduling ability

  • The ability to address customer and internal concerns efficiently.

  • Strong communication skills both written and verbal

  • Strong interpersonal skills with the ability to work effectively in a team environment while managing individual duties effectively

  • Strong multitasking capabilities

  • A commitment to integrity, ethical and economical practices, and Champion's Operating Principles

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

Background check and Drug Screen are required

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