Case Manager Surgery

JOB REQUIREMENTS: Summary The trauma recovery center case manager provides comprehensive, trauma-informed case management services to survivors of violent crime. This role is responsible for assessing client needs, coordinating services, and supporting engagement in care across medical, mental health, legal, and social service systems. Working as part of a multidisciplinary team, the Case Manager plays a critical role in reducing barriers to care and promoting client stability, recovery, and access to resources. This position requires a high level of organization, collaboration, and commitment to client-centered, culturally responsive services. Primary Responsibilities Conduct assessments to identify client needs across multiple domains (e.g., housing, safety, medical, legal, financial) Collaborate with clients and clinical staff to develop individualized service plans Monitor and update client needs and goals throughout the course of services Provide ongoing case management services to support client stability and recovery Link clients to needed resources and services, including shelter, housing, healthcare, legal advocacy, and public benefits Assist clients with applications (e.g., victim compensation, benefits, insurance) Coordinate care across multiple providers and systems Conduct proactive and assertive outreach to engage and retain clients in services Maintain regular contact with clients, including phone, in-person, and community-based interactions Support re-engagement of clients who have disengaged from services Advocate on behalf of clients within healthcare, legal, and social service systems Provide trauma-informed support and psychoeducation Assist clients in navigating complex systems and reducing barriers to care Participate in multidisciplinary team meetings and case conferences Collaborate closely with clinicians, medical providers, and external partners Communicate effectively with team members regarding client needs and progress Maintain accurate, timely, and complete documentation in accordance with program and funding requirements Track services provided, referrals, and client outcomes Support data collection, reporting, and quality improvement efforts Knowledge - Skills - Abilities Strong organizational and time management skills Excellent interpersonal and communication skills Ability to engage diverse and high-need populations Strong problem solving and advocacy skills Ability to work both independently and as a part of a team Commitment to equity, inclusion, and trauma-informed care Combination of office-based and... For full info follow application link. EEO/AA Minorities/Females/Vets/Disability The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FA0D64B4E0E94406 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.