Business Analyst

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Description

• Leads basic projects with a low corporate or functional priority.

• Identifies the appropriate customer audience, their preferred communication channels, and potential customer response benchmarks.

• Partners with products organization to deliver feedback on existing products and introduce potential products for future programs.

• Provides product feedback and customer insight to support product development between various departments, stakeholders, business community, and lines of businesses.

• Develops new tools, resources, communications or ways to improve processes.

• Contributes to development of new moderate to complex products.

• Analyzes work plan and schedules to reallocate resources or reprioritize program work.

• Evaluates new products and equipment and keeps abreast of new products and/or equipment available in the market.

• Reviews, monitors and controls backlog to ensure work is dispatched and completed efficiently.

• High School or GED-General Educational Development-GED Diploma Education, Bachelors Degree or equivalent experience License/Certification

• Agile Certification

• Job-related experience, 2 years

• Experience as Product Owner, Agile environment, 1 year

Knowledge, Skills, Abilities, and (Technical) Competencies:

• Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques as needed to perform at the job level

• Knowledge of the practical application of engineering science and technology, which includes applying principles, techniques, and procedures to the design and production of technology-based equipment and systems, as needed to perform at the job level

• Knowledge of workforce planning analytics theories, concepts, methods, best practices, and techniques as needed to perform at the job level

• Ability to influence and lead behavior change

• Competency in building partnerships and working collaboratively with others to meet shared objectives

• Competency in effectively building formal and informal relationship networks inside and outside the organization

• Competency in applying knowledge of business and the marketplace to advance the organizations goals

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $76,400-95,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email [email protected]

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.