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Lead Knowledge Enablement Analyst

CLA MILWAUKEE

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At a glance

Compensation
No compensation found
Location
MILWAUKEE, WI
Work Authorization
Not specified

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Job overview

CLA is seeking a Lead Knowledge Enablement Analyst for its Product Operations team. The role leads knowledge management strategy, governance, and operational practices across business functions, designing scalable capabilities to improve organizational effectiveness, reduce knowledge silos, and support digital and AI-enabled experiences. It establishes standards, leads cross-functional initiatives, and advises senior stakeholders on sustainable knowledge management capabilities.

Skills & qualifications

RequiredNice to have

Skills

Knowledge Management StrategyDocumentation GovernanceKnowledge Lifecycle ManagementContent QualityTaxonomyMetadataRepository StructureDigital EnablementSearchAutomationAI ReadinessGovernance FrameworksInformation Architecture

Full job description

JOB REQUIREMENTS: CLA is a top professional services firm delivering wealth advisory, outsourcing, audit, tax, and consulting services. We believe our people belong here and are empowered to grow, make an impact, and build rewarding careers. We are seeking a Lead Knowledge Enablement Analyst to join our Product Operations team. This role will lead the evolution of knowledge management practices across the firm by defining and advancing knowledge management strategy, governance, operational excellence, and knowledge enablement practices across business functions. This role leads the design of scalable knowledge capabilities that improve organizational effectiveness, reduce knowledge silos, strengthen operational maturity, and enable future digital and AI-supported experiences. The role establishes governance models, influences standards, leads cross-functional initiatives, and partners with senior stakeholders to build sustainable knowledge management capabilities How You'll Create Opportunities As a Lead Knowledge Enablement Analyst, you will: Strategic Leadership Define and lead knowledge management strategies, roadmaps, maturity plans, and governance models across multiple business functions or operational domains. Establish scalable standards for documentation governance, knowledge lifecycle management, content quality, taxonomy, metadata, repository structure, and ownership. Develop long-term approaches that improve operational consistency, knowledge reuse, support readiness, and organizational effectiveness. Evaluate emerging trends, technologies, and leading practices related to knowledge management, digital enablement, search, automation, and AI readiness. Serve as a senior subject matter expert and trusted advisor on knowledge management strategy and operational maturity. Governance & Operational Excellence Design governance frameworks that drive accountability, consistency, quality, and sustainable knowledge practices. Lead efforts to define content ownership models, review cycles, retirement criteria, metadata standards, lifecycle requirements, and quality expectations. Provide strategic oversight of repository structures, information architecture, documentation standards, and content governance practices. Lead initiatives that improve content discoverability, trustworthiness, usability, and reuse across teams. Help establish common practices that allow teams to maintain domain-specific ownership while following shared organizational standards. Enterprise Partnership & Influence Partner with senior leaders and cross-functional stakeholders to align... For full info follow application link. CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law. EOE/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/52F93F15812D4D0F

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