Datacenter Engineer

Job Description

We are hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.

This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly reliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams.

Please note: Candidate selected for this role must be willing to work on site at our Secaucus, New Jersey Data Center. Shift Requirements

This role will require you to be available for the following late shift schedule, which is subject to change.

This is a rotating 2nd shift position, Monday through Saturday. The role follows a 4-day, 10-hour workday, with shifts scheduled between Monday and Saturday. Standard 2nd shift hours are 3:00 PM - 1:00 AM. Additionally, this position includes Saturday as a normal workday with a day shift assignment on Saturdays, starting at 7:00 AM depending upon if you work the front or back end of the weekly shift.

US Holiday coverage may be required.

Please note: The role may be eligible for a shift differential of 10% depending on the shift worked.

In this role, you will be responsible for:

Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity

Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation

Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades

Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider

Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets

Generate and maintain equipment inventories, rack elevations, cable maps, and documentation standards

Respond to datacenter incidents including hardware failures and cabling issues

Support new equipment rollouts and datacenter expansion projects

Assist with vendor coordination, shipping/receiving, RMAs, and onsite service activities

Support the ongoing development and improvement of our global datacenter operations standards

Participate in on-call coverage and shift rotations

Research new Data Center infrastructure equipment advancements and recommend changes as needed to management

Demonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations

Skills and Requirements

5+ years’ experience in datacenter support including:

Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment

MAC work which includes installing/moving equipment and cabling on a large-scale basis

The candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools

Basic working knowledge of HVAC, power, fire, building security systems operations, and safety

Working knowledge of telecommunications technologies, systems, and circuits

Ability to lift up to 75 lbs and work inside datacenter environments for extended periods

Ability to work independently and manage multiple tasks and projects

Ability to work well in a dynamic team-oriented environment

Excellent written and verbal communication skills with a strong attention to detail

Ability to multitask and manage multiple projects

Team player, desiring to be part of a high-performance team with dynamic responsibilities

Perform other duties as assigned by management

Must be willing and flexible to work different shifts (as needed to support the business needs) for short-to-long-term periods of time as well as participate in the On Call support rotation

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].