Case Manager

Position SummaryIMPACCT Brooklyn is seeking a dedicated Case Manager to manage a diverse caseload of vulnerable and/or at-risk adults. The ideal candidate will prioritize client health and safety, demonstrate strong teamwork skills, and be responsible, reliable, and accountable. We are looking for someone with a genuine passion for helping others who thrives in high-pressure environments. If you are committed to making a difference in the lives of those in need, we encourage you to apply. Essential Duties and Responsibilities * Manage a caseload of 17 chronically homeless individuals living with HIV/AIDS, who may have a history of substance use and/or mental illness * Adhere to the Social Work Code of Ethics * Provide person-centered, comprehensive intensive case management services to clients with co-occurring mental health and substance use disorders * Develop clients self-identified bi-annual treatment service plans and objectives; complete bi-annual assessments of service needs and an annual psychosocial assessment * Assist clients in advocating and obtaining benefits, entitlements and legal services; * Provide crisis intervention services and if necessary, refer clients for psychiatric assessment * Provide collaborative care coordination with service providers for clients, including primary and ongoing medical, mental health, substance abuse and supportive services * Assist clients in obtaining and, if possible, achieving independent living; * Provide weekly face-to-face case management services and monthly home inspections. * Maintain community partnerships with medical providers, treatment centers, and detox and rehabilitation programs * Present psychosocial needs, strengths, and limitations of all assigned clients during interdisciplinary care planning meetings and case conferences * Ensure the integrity and confidentiality of all client information; * Participate in 6 job development training courses per year * Documentation of all contact and services in compliance with contract and agency standards and provide all weekly contact progress notes to Director by COB Friday * Provide accurate and up-to-date client documentation in the HMIS Database System * Facilitate group sessions * Perform other duties as required KnowledgeKnowledge of ethical standards, principles, and practices of social work, counseling, and human behavior.Knowledge of Person-Centered and strengths-based methodology.Knowledge of motivational interviewing and other informational gathering techniques.Knowledge of the theories of group interaction and therapeutic intervention.Knowledge of geriatric populationKnowledge of mental illness and common psychiatric diagnosisKnowledge of substance abuse issues/concerns AbilitiesAbility to engage, motivate, and build trust with clients living with HIV/AIDS, serious mental illness, and substance use disorders.Ability to write meaningful, concise, and accurate progress notes and correspondence.Strong communication and active listening skills, with the ability to advocate effectively on clients behalf with providers, government agencies, and community partners.Compassionate, client-centered approach to supporting individuals in crisis or navigating difficult transitions.Strong organizational and time-management skills to manage a full caseload, meet documentation deadlines, and coordinate with multiple providers.Critical thinking and problem-solving skills to help clients identify solutions and achieve their goals. Qualifications * Bachelors degree in social work, human services, psychology, or a related field preferred; associates degree with 3 years case management experience will be considered * Minimum 2 years of case management experience serving vulnerable populations; supportive housing or residential setting preferred * Knowledge of case management principles, community resources, and benefits and entitlem