IFM Optimization Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves:As an IFM Optimization Manager at JLL's Global Integrated Facility Management, you will drive operational excellence in Integrated Facility Management (IFM) programs through hands-on expertise and data-driven process optimization while requiring deep facility management experience to validate and improve facility operations, with a particular focus on enhancing the Site Inspection Program and implementing proven FM best practices across the portfolio. This role requires leading the validation and improvement of facility management processes, with particular emphasis on the Site Inspection Program while applying hands-on FM expertise to identify operational inefficiencies and implement practical solutions. You will challenge existing processes and propose evidence-based improvements while establishing and monitoring key performance indicators for facility operations. This comprehensive IFM optimization manager role involves coaching and influencing leadership through data-driven recommendations while challenging conventional thinking and maintaining strong stakeholder relationships. You will foster a culture of continuous improvement and operational excellence while collaborating effectively with regional facility management teams and business stakeholders, directly contributing to JLL's mission of delivering exceptional integrated facility management excellence through comprehensive process optimization, quality control implementation, and operational performance enhancement that ensures service delivery consistency, efficiency improvements, and measurable operational excellence across diverse facility management portfolios. What your day-to-day will look like: * Lead validation and improvement of facility management processes with particular emphasis on Site Inspection Program while applying hands-on FM expertise for operational solutions * Challenge existing processes and propose evidence-based improvements while establishing and monitoring key performance indicators for facility operations comprehensive coordination * Coach and influence leadership through data-driven recommendations while challenging conventional thinking and maintaining strong stakeholder relationships coordination * Foster culture of continuous improvement and operational excellence while collaborating effectively with regional facility management teams and business stakeholders * Analyze operational data to identify trends and improvement opportunities while ensuring consistent service delivery and quality control across facilities * Implement and maintain systematic performance monitoring frameworks while translating analytical insights into actionable facility management improvements coordination * Validate and enhance Site Inspection Program while implementing data-driven process improvements for measurable operational efficiency enhancement coordination * Drive operational excellence in IFM programs while demonstrating proven track record of implementing FM process improvements across diverse portfolio environments. Required Qualifications: * Bachelor's degree in Facilities Management, Engineering, or related field with 5-8 years of hands-on facility management experience for comprehensive optimization coordination * Direct experience with Amazon/JLL facility management operations strongly preferred with