Workplace Experience Coordinator

Description

We are seeking a friendly, professional, and service-oriented Workplace Experience Coordinator to support daily workplace operations and create an exceptional experience for employees, visitors, and guests. This role serves as the face of the office, providing concierge-level customer service while helping ensure a welcoming, efficient, and well-maintained workplace environment.

This is an active, mobile role that requires walking throughout a five-floor facility to provide ongoing support to employees, guests, and workplace operations.

Location: Omaha, NE

Schedule: Monday-Friday, 7:30 AM - 4:30 PM

Work Arrangement: 100% Onsite

Requirements

Key Responsibilities

• Serve as the first point of contact for employees, visitors, and guests, providing a warm and professional welcome.

• Manage visitor registration, issue visitor badges and parking passes, and follow established security protocols.

• Answer incoming calls and respond to inquiries with a high level of professionalism and customer service.

• Coordinate workplace services, including mail distribution, office supplies, onboarding support, and general office assistance.

• Submit and monitor janitorial and maintenance work orders as needed.

• Assist with planning, coordinating, and executing onsite meetings, events, and workplace activities, including room setup and teardown.

• Arrange dining reservations, recreational activities, and other business-related requests.

• Address employee and guest questions, concerns, or service requests and provide timely solutions.

• Coordinate with vendors and service providers to support workplace operations.

• Follow all security, emergency, and safety procedures to help maintain a safe work environment.

• Support special projects and additional workplace initiatives as assigned.

Qualifications

• High School Diploma or GED required.

• 0-2 years of customer service, hospitality, administrative, office support, or related experience.

• Strong communication and interpersonal skills.

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

• Comfortable using Google Workspace tools such as Gmail and Google Calendar.

• Excellent organizational and time management skills.

• Ability to follow established processes and work independently when needed.

• Customer-focused mindset with a positive, adaptable, and proactive approach.

• Ability to comfortably walk throughout the building during the workday.

Physical Requirements

• Frequently walk throughout a five-floor office environment.

• Ability to lift and move up to 50 pounds as needed.

• Ability to assist with meeting and event setup, office supplies, and workplace operations support.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .