Part Time Collections Specialist

Description

We are looking for a detail-oriented Part Time Collections Specialist to join our team in Greenwood Village, Colorado on a Contract basis. This role focuses on managing receivables, communicating with customers about outstanding balances, and supporting timely payment resolution across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle collection activities professionally while maintaining positive customer relationships. This role is fully remote but you MUST be local to Colorado.

Responsibilities:

• Contact customers regarding overdue balances and guide them through payment resolution for both commercial and consumer accounts.

• Review aging reports and account activity to prioritize collection efforts and reduce outstanding receivables.

• Investigate billing concerns, reconcile discrepancies, and coordinate with internal teams to support accurate account balances.

• Document collection interactions, payment commitments, and account updates in the appropriate systems.

• Monitor adherence to established collection procedures and escalate accounts when additional action is required.

• Work closely with credit and billing teams to support account review, dispute resolution, and risk assessment.

• Track payment trends and provide updates on collection status, unresolved issues, and recovery progress.

Requirements • Experience handling collections for commercial, consumer, or mixed account portfolios.

• Working knowledge of credit and collections practices, including account follow-up and delinquency management.

• Familiarity with billing collection processes and account reconciliation activities.

• Ability to communicate professionally with customers while managing sensitive payment discussions.

• Strong organizational skills with attention to detail and accurate recordkeeping.

• Proficiency in reviewing account information and prioritizing collection activities effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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