Desktop Support I

At Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. We’re hiring an IT Technician / Desktop Support I for a long-term opportunity in Bridgeport, West Virginia . If you’re passionate about driving tomorrow’s technological innovations and are ready to take the next step in your career, trust The Experts at Hiring Experts.

IT Technician / Desktop Support I

Bridgeport, West Virginia

Onsite: Mon – Fri | 8am – 5pm

Pay starts $24/hr W2 + DOE

Enhanced benefits (medical, dental, vision) & paid vacation

Desktop / Infrastructure Support Responsibilities:

• Work closely with local users to troubleshoot general computer issues, connectivity, software and hardware problems.

• Act as a liaison between local users and corporate help desk, submits help desk tickets, follows up on resolution.

• Install and fix corporate patches, new software, hardware.

• Troubleshoots desktop issues, assist with server/infrastructure issues as needed.

• Support infrastructure projects (new hardware installs, and larger corporate supported projects) as needed.

• Network cabling skills are a must, including work under shop workbenches, climb ladders to pull cable, and drive a man-lift/scissor-lift.

Requirements:

• Must have a completed High School Diploma or GED.

• Previous Desktop Support, IT Support, Help Desk, or related experience, with the ability to troubleshoot general computer, software, hardware, and connectivity issues.

• Basic networking and network cabling knowledge, with the ability to troubleshoot and support hardware, software, connectivity, and infrastructure-related issues.

• Experience installing hardware/software and corporate patches, submitting and following up on help desk tickets, and assisting with infrastructure projects as needed.

• Must be able to lift approximately 25-30+ lbs. without assistance and perform hands-on physical tasks associated with IT equipment and infrastructure support.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.