Support Specialist

Do you want to make a positive difference in the lives of children, people with disabilities or seniors? Community Connections is looking for dedicated individuals to join our team.Services may include teaching skills, providing guidance and structure, personal care, household chores, transportation, and providing respite for the primary caregiver. Services occur in the home, community, employment and school environments. JOB SUMMARY This position is responsible for participating as a team member implementing customer service plans with children, adults or seniors. Work is primarily within one program, but may include work with Children's Mental Health or Senior and Developmental Disability Services. Services may include teaching skills, providing guidance and structure, personal care, household chores, transportation, and providing respite for the primary caregiver. Customers served include children and adults experiencing intellectual, developmental and physical disabilities or severe emotional disturbances, and seniors experiencing a level of a disability that causes them to be at risk of having to be institutionalized. Services occur in the home, community, employment and school environments. All Community Connections employees are expected to contribute to the professional reputation of the agency through understanding and promoting the organization's mission and core values in all aspects of services. DUTIES and ESSENTIAL JOB FUNCTIONS Works in partnership with families, team members and customers served to effectively implement the plan of care; Provides one on one, family and group support including implementing and maintaining services; coaching and skill teaching through school activities, after school group work, meal preparation, daily hygiene tasks, employment sites, social and recreational activities; Accesses resources necessary to implement the service plan in a manner sensitive to the customer, family and community. Makes adaptations according to specific developmental, mental health and medical needs; Accurately completes daily service notes documenting services and progress toward achieving the individual's plan goals; Communicates with family members and supervisors regarding the effectiveness of services and assists customer and family in identifying the strengths and needs of individuals served; Provides demonstration and cross training for peers of skills to be used with specific customers, when requested by supervisor; Other duties as assigned. REQUIRED QUALIFICATIONS High school diploma or GED. Must be at least 18 years of age. Must be able to pass a criminal background check under agency guidelines and state regulations. PREFERRED Experience working in a human service position with youth and adults experiencing disabilities, severe emotional disturbances, and seniors. REQUIRED LICENSURE/CERTIFICATION Must possess and maintain a valid Alaska driver license and vehicle liability insurance. Must be able to obtain First Aid and CPR certification. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This position is community, home and school based and requires the candidate to have a reliable vehicle to be able to transport customers and travel between work locations. Being able to lift 50 lbs and the ability to provide personal care assistance with toileting, showering and dressing may be required depending on the needs of individual customers. The work schedule may require flexibility with days and hours worked based on customer needs. DISCLAIMER This job description reflects the best efforts of Community Connections to describe the duties and essential job functions and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation. This is not intended to be a contract. Your signature indicates you have read this job description and understand the duties, essential job functions and qualifications of the job.