Operations Associate (Payments)

Background At Yuzu, we’re building the next-generation health insurance company. We are NOT building a digital brokerage or an AI wrapper - we are going deeper to build the foundational infrastructure required to power tomorrow’s health plans. We believe that software can unlock the ability to build health insurance that is affordable, adaptable, and scalable. Yuzu’s platform will be core to this future.

So how does this actually work? Over 70% of employer-sponsored health plans are self-funded, meaning the employer acts as the insurer and directly covers employees' healthcare costs. This allows companies to customize benefits, gain flexibility, and save money. Self-funded employers partner with a Third-Party Administrator (TPA) to handle the behind-the-scenes plan administration, like processing claims and managing benefits.

Yuzu is a vertically integrated & tech-enabled TPA, serving over 50k members. We are a fast-growing company with many opportunities for career advancement and experience.

Compensation:

• $90-120k plus equity

Role

• This role is for people who want to begin their career working at the intersection of revolutionizing healthcare, technology and payments.

• You will work to build processes around collecting and paying invoices, designing internal and external reports and ensuring that money is available to pay claims.

• You will talk to internal stakeholders to help design, debug, and refine product features.

• You will talk to partners to communicate and enforce processes.

• Your job will change as we automate repetitive tasks and grow our business.

• In-person 5 days a week in Flatiron NYC office.

Qualifications

• You have to like challenges. This is hard. Oscar Health had 200 employees before they had real customers on their insurance plans. Collective Health had 40. Yuzu had 5.

• You have to be an ethical and compassionate person.

• Experience with Excel and other similar data manipulation tools is a plus.

• Aptitude for explaining numbers to people and understanding complex payment structures.

• You have to want to win.

• You have to care about the team.

• Experience in the healthcare or insurance industries is a plus, but not required. Drive and willingness to learn matter more.

• Open to entry-level applicants.

Our Commitment to You

• We will be honest and responsive.

• We will give you significant equity.

• We will upskill you.

• We will trust you and tell you everything you want to know about the business.

• We will be in the trenches with you. We are not a hierarchical company. Everyone does their fair share of gritty work.

Process If we interview you, you can expect the following process:

• Initial 30 minute phone screen with Miles or Johnny

• A 2 hour take-home assignment designed to be similar to on-the-job work

• A 30-minute interview with our Operations team

• An onsite interview

• We may speak with 1-2 references you provide