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Supervisor - Restaurant

Bally's Corporation

Lincoln, RIFull-timeNo compensation foundPosted 3w agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Lincoln, RI
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

ServSafe CertificationDBR License

Job overview

Bally's Corporation is hiring a Supervisor - Restaurant. The Restaurant Supervisor assists managers in overseeing daily bar operations, including scheduling, training bartenders, and ensuring compliance with company rules and state laws. This role involves managing guest complaints and employee issues, maintaining high customer service standards, and assisting with inventory and payroll. The supervisor also monitors beverage staff and enforces company policies.

Key focus areas include Assist Managers in overseeing the day-to-day operations of all bars, Assist in managing the schedule in accordance with the appropriate staffing levels, and Train bartenders on point-of-sale system, company rules and regulations.

Successful candidates bring Bartending Experience, ServSafe Certification, and DBR License. Important skills include Customer Service Background, Knowledge Of R.I Liquor Laws, Train Bartenders, Inform Bartenders Of New Company Rules And State Laws, Gathering Information From Guest And Bartenders, and Assistance With Monthly Inventory. Preferred (not required): Overseeing Day-To-Day Operations, Managing Schedule, Investigate Guest Complaints, and Manage Employee Issues.

Skills & qualifications

RequiredNice to have

Skills

Customer Service BackgroundKnowledge of R.I Liquor LawsOverseeing Day-to-Day OperationsManaging ScheduleTrain BartendersInform Bartenders of New Company Rules and State LawsInvestigate Guest ComplaintsManage Employee IssuesMaintain Highest Level of Customer ServiceGathering Information From Guest and BartendersAssistance With Monthly InventoryMonitor Beverage Staff on Proper ServiceEnforce Company Policies and ProceduresWorking Knowledge of Point-of-Sale SystemKeep Abreast of PromotionAdjust Personal Levels to Accommodate Added GuestsWorking Knowledge of Union ContactWork at a Fast PaceTrain With Many Different Personalities

Qualifications

Bartending ExperienceServSafe CertificationDBR LicenseAssist With Maintaining Payroll Solution E-TimeAble to Work Nights, Overnights and All WeekendsFlexible With Schedule FrequentlyAbility to Work for Up to 12 Hr. Shifts Occasionally

Full job description

Qualifications:

  • Customer Service Background

  • Bartending Experience

  • Knowledge of R.I Liquor laws

License Requirements:

  • ServSafe Certification

  • DBR license

Essential Job Functions:

  • Assists Managers in overseeing the day-to-day operations of all bars

  • Assist in managing the schedule in accordance with the appropriate staffing levels

  • Train bartenders on point-of-sale system, company rules and regulations

  • Inform bartenders of new company rules and state laws

  • Investigate and manage guest complaints or employee issues

  • Working with bartenders to maintain the highest level of customer service

  • Gathering information from guest and bartenders on new products requested

  • Assistance with monthly inventory

  • Monitor beverage staff on proper service

  • Enforce company policies and procedures

  • Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate

  • employee clock in and clock out

  • Have working knowledge of point-of-sale system front and back of house

  • Keep abreast of promotion and adjust personal levels to accommodate added guests

  • Have working knowledge of union contact

Physical/Mental Requirements:

  • Able to work nights, overnights and all weekends and be flexible with schedule frequently

  • Ability to work at a fast pace for up to 12 hr. shifts occasionally

  • Able to train with many different personalities constantly

Working Conditions:

  • Gaming environment includes smoke, noise and bright lights

  • Fast-paced customer orientated

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