Front Desk / Sales Associate at Chiropractic Office at Mt Prospect
Mount Prospect, ILFull-time$17–19/hrPosted 3mo agoSeen in employer's feed 3 days ago
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Job overview
The Joint Chiropractic is hiring a Front Desk / Sales Associate at Chiropractic Office at Mt Prospect. The Joint Chiropractic is seeking a friendly, outgoing, and energetic individual to manage the front desk as a receptionist and assist with sales. This role involves being the first point of contact for patients, handling cash and charge transactions accurately, and maintaining a professional and organized environment. The ideal candidate will possess excellent customer service skills and be a team player.
Key focus areas include Greet and welcome patients courteously, efficiently, and friendly, Maintain tidiness of the reception and surrounding areas, and Return calls, texts, and emails regarding new patients and customer service matters.
Successful candidates bring Weekend Availability. Important skills include Professionalism, Highly Organized, Accurately Handle Cash And Charge Transactions, Personable, Excellent Customer Service Skills, and Energetic.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Please respond by Indeed - DO NOT call the office directly.
Job Type: Full-time (Approximately 30 hours/week)
-Pay is $17-$19/ hr. based on experience plus bonuses
-Plus an extra $1 -$3/hr on average in bonuses
-Monthly Bonus Potential
-Paid Lunches
-Full Benefits: Medical, Dental, Vision
-Paid Time Off
-Growth Potential - promotion and raises
Our Chiropractic facility is seeking a friendly, outgoing, energetic, individual to manage our front desk as a receptionist and assist with sales. This individual is the first line of interaction with our company, and as such will be professional, highly organized, and able to accurately handle cash and charge transactions.
Front Desk experience is a plus, but we would be willing to train the right candidate.
Must be personable with excellent customer service skills.
Must be energetic, resourceful and highly organized with great multi-tasking skills.
Must be a team player and have a great work ethic.
You must be articulate with great verbal and written communication skills.
Greet and welcome patients; applicant will be courteous, efficient and friendly
Maintain tidiness of the reception and surrounding areas
Training will be provided
Position Requirements:
-Experience presenting programs a plus; or operating within a sales environment.
-Intermediate computer skills with standard business applications, Word, Excel, PowerPoint, email and internet.
-Ability to work under pressure maintaining professionalism and strong communication skills.
-Strong attention to detail and follow-through on assigned tasks.
-Adaptive to changing priorities and the dynamics of a growing organization.
-Organized with an ability to balance multiple projects in a fast paced environment.
-Working either a Saturday or Sunday from 10 AM - 4 PM required
Schedule:Schedule requirements
One weekend day (Saturday or Sunday) from 10:00 AM to 4:00 PM is required
We are currently hiring ONE candidate to fill one of the following schedules at our Mt. Prospect location:
Shift option 1
Sunday: 10:00 AM – 4:00 PM
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 2:00 PM
OR
Shift option 2
Wednesday: 2:45 PM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 4:00 PM
Each schedule is approximately 30 hours per week.
What a typical day looks like:
-Arrive 10 minutes early to clean, organize, and prepare for day.
-
Return calls, texts, and emails regarding new patients and customer service matters
-
Schedule new patients, give intake paperwork/tablet, and send patient to Doctor
-
Educate patient on payment options which include single visit rate, packages, and memberships
-
Assist returning patients with plan changes, and provide customer service.
-
Complete daily tasks as listed on Daily Checklist for office procedures
-
Be the smiling, friendly face that is the first step in making patients feel better!
Job Type: Full-time
Benefits:
-
Dental insurance
-
Employee discount
-
Health insurance
-
Paid time off
-
Vision insurance
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