Hand & Stone Massage and Facial Spa logo

Spa Sales Associate

Part-time

Hand & Stone Massage and Facial Spa

Matthews, NCPart-time$14–16/hrPosted 1y agoStill listed 4 days ago

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At a glance

Compensation
$14–16/hr
Location
Matthews, NC
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales Associate. The Spa Sales Associate is a critical link in ensuring an outstanding customer experience. This role involves providing excellent customer service, welcoming guests, booking appointments, and selling memberships and gift cards. The associate will also promote the health and wellness benefits of massage therapy and maintain a professional work environment.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Successful candidates bring Professional Appearance. Important skills include Customer Service, Filing Procedures, Promote Health/Wellness Benefits Of Massage Therapy, Maintain Professional And Clean Work Environment, Positive, Energetic Attitude, and Team Player.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceFiling ProceduresPromote Health/Wellness Benefits of Massage TherapyMaintain Professional and Clean Work EnvironmentPositive, Energetic AttitudeTeam PlayerMicrosoft Office ApplicationSpa SoftwareBasic Accounting PrinciplesExcellent Personal AppearanceGood Verbal Communication SkillsGood Written Communication SkillsHandle Stressful Situations ProfessionallyMultitask With Ease

Qualifications

Professional Appearance

Benefits

Medical Insurance

Full job description

Benefits:

  • Health insurance

  • Opportunity for advancement

  • Employee discounts

  • Flexible schedule

  • Free food & snacks

  • Training & development

Hand and Stone is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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