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Department Manager

McDonald's

FLOWERY BRANCH, GAFull-time$17–25/hrPosted 7mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$17–25/hr
Location
FLOWERY BRANCH, GA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

McDonald's is hiring a Department Manager. The Department Manager will join a team at a fast food restaurant, bringing leadership and customer service skills. This role involves maintaining positive working relationships, training new crew members, and motivating them to achieve high customer service scores. The manager will also ensure timely completion of tasks, maintain restaurant facilities, and understand key positions in both front-of-house and back-of-house operations.

Key focus areas include Maintain positive working relationships and provide direction and feedback to all employees, Collaborate with the management team to train and track the performance of new Crew Members, and Motivate Crew Members to maintain high customer service scores.

Successful candidates bring Must Be 18+, Full Time Weekend Availability, and Leadership Experience Customer Service. Important skills include Communication, Leadership, Problem-Solving, Customer Service, Work In A Fast-Paced Environment, and Maintain A Positive Attitude Under Pressure. Preferred (not required): Maintain Positive Working Relationships, Provide Direction And Feedback, Train Crew Members, and Track Performance.

Skills & qualifications

RequiredNice to have

Skills

CommunicationLeadershipProblem-SolvingCustomer ServiceWork in a Fast-Paced EnvironmentMaintain a Positive Attitude Under PressureTeam-OrientedAdaptableDependableCoachableStrong Work EthicCommunicate Effectively With GuestsCommunicate Effectively With Crew MembersMaintain Positive Working RelationshipsProvide Direction and FeedbackTrain Crew MembersTrack PerformanceMotivate Crew MembersEnsure Timely Completion of Shift TasksOpening/Closing ResponsibilitiesRestaurant Facilities OrganizationSanitation ProceduresFood Safety ProceduresFront-of-House OperationsBack-of-House Operations

Qualifications

Must Be 18+Full Time AvailabilityWeekend AvailabilityPrevious Leadership ExperienceCustomer Service Environment ExperienceRestaurant Environment ExperienceAbility to Lift Up to 50 LbsPhysically Active for Extended PeriodsQuick-Service ExperienceFast Food Experience

Benefits

Medical Insurance
Paid Time Off
Tuition Assistance

Full job description

Department Manager

Are you a friendly and team-driven individual with exceptional communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as an Department Manager at our fast food restaurant! Bring your leadership and customer service skills to our fast food restaurant and become a leader of our dynamic team.

At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. As a Department Manager, you will play a vital role in our mission to “to be our customers' favorite place and way to eat and drink.”

Check out our employee experience! https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Why You'll Love Working for Us:

  • Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.

  • Growth Opportunities: Industry-leading education programs and world-class training, and promotion opportunities with our multi-unit franchise.

  • Inclusion: Join a team that prides itself on inclusion and diversity. We open our doors to everyone.

  • Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.

  • Comprehensive Training: No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits:

  • Competitive compensation ($17-$25/hr, based on experience).

  • Opportunities for career advancement, leadership development, and ongoing training.

  • Health insurance coverage, paid time off, and free employee meals.

  • Upfront college tuition assistance and English language courses.

Responsibilities:

  • Maintain positive working relationships and provide direction and feedback to all employees.

  • Collaborate with the management team to train and track the performance of new Crew Members.

  • Motivate Crew Members to maintain high customer service scores.

  • Ensure timely completion of shift tasks and opening/closing responsibilities.

  • Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.

  • Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Qualifications and Skills:

  • Must be 18 years of age or older.

  • Full time and weekend availability required.

  • Previous leadership experience in a customer service or restaurant environment required, preferably in quick-service or fast food.

  • Ability to lift up to 50 lbs and be physically active for extended periods of time.

  • Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.

  • Team-oriented, adaptable, dependable, coachable, and strong work ethic.

  • Ability to communicate effectively with guests and crew members as a supervisor/manager.

Ready to embark on an exciting journey with McDonald’s? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_2BCE7FD0-218B-4D7B-9BF2-ABCA6E498CE7_107534

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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