Front Desk Clerk

Project Renewal, Inc.

New York, NYJob$19.49/hrSeen 1mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$19.49/hr
Location
New York, NY
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Fire Guard Certification (F-01)

Job overview

Project Renewal, Inc. is hiring a Front Desk Clerk. The Front Desk Clerk at St. Nicholas House supports a congregate care supportive housing program in Upper Manhattan, providing a safe, secure lobby environment, monitoring security systems, greeting visitors, and documenting incidents while assisting residents and responding to emergencies and maintaining records.

Key focus areas include Establish and maintain a safe, unobstructed building lobby., Conduct safety patrols throughout the facility and document findings., and Monitor CCTV system and security cameras..

Important skills include CCTV System Monitoring, Multi-line Telephone Operation, Intercom System Use, Crisis Intervention, Incident Report Writing, and Safety Patrols.

Skills & qualifications

RequiredNice to have

Skills

CCTV System MonitoringMulti-Line Telephone OperationIntercom System UseCrisis InterventionIncident Report WritingSafety PatrolsVisitor Greeting

Qualifications

High School Diploma or EquivalentExperience Working With Mentally Ill and Substance Abusing PopulationFire Guard Certification (F-01)Ability to Work Multiple Varied Shifts

Full job description

Title: Front Desk Clerk

Program: St. Nicholas House

Salary Range: $19.49/hr

Program Description:

St. Nicholas is a congregate care supportive housing program located in Upper Manhattan. St. Nicholas provides permanent, affordable, supportive housing to 94 single adults of whom 61 are formerly homeless men and women referred through DHS. St. Nicholas is funded by DOHMH and DHS. Of those 61 clients, 40 are diagnosed with a chronic mental health issue and 21 are in recovery from substance use issues. The remaining 33 units are “fair market” and reserved for low-income tenants, referred from the local community.

Essential Duties and Responsibilities:

The essential duties of the Front Desk Clerk include but are not limited to the following activities:

  • Front Desk Clerks are responsible for helping to establish and maintain a safe and secure environment, maintaining a clear and unobstructed building lobby.

  • Makes safety patrols throughout the facility and documents same.

  • Monitors CCTV system and security cameras.

  • Observes tenant(s) and visitor(s) behavior reporting any unusual behavior to the appropriate personnel.

  • Greet visitors and guests, announces/directs/escorts them to the appropriate location. Maintains visitor/guest log.

  • Maintains accurate log entries and writes Incident Reports when necessary

  • Ability to use a multi-line telephone and intercom system.

  • Acts as Fire Guard.

  • Provides crisis intervention in emergency and contacts appropriate personnel.

  • Any other duties as assigned by supervisor and/or senior staff.

Qualifications:

  • A High School Diploma or equivalent.

  • Experience working with mentally ill and substance abusing population.

  • Must obtain Fire Guard Certification (F-01) within 90 days of employment in this position and must keep Fire Guard (F-01) up-to-date and active while employed in this position.

  • Ability to work multiple / varied shifts as building is a 24 hour/7 day a week facility.

Job Details

Pay Type Hourly

Education Level Equivalent Experience

Hiring Min Rate 20.08 USD

Hiring Max Rate 20.08 USD

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