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Front Desk Agent - Homewood Suites by Hilton Branchburg

Briad Hospitality Management LLC

Branchburg, NJJob$16–17/hrPosted 4mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$16–17/hr
Location
Branchburg, NJ
Work Authorization
Not specified

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Job overview

Briad Hospitality Management LLC is hiring a Front Desk Agent - Homewood Suites by Hilton Branchburg. The Front Desk Agent at Homewood Suites by Hilton in Branchburg, NJ, is responsible for creating positive first impressions for guests. This role involves significant guest interaction, demonstrating a desire to satisfy guest needs, and working in a fast-paced environment. The agent will set the expectation for guests' stays from the moment they arrive.

Key focus areas include Work in fast-paced environment with lots of guest interaction and Demonstrate a true desire to satisfy the needs of others.

Successful candidates bring Customer Service Experience, High School Diploma, and Schedule Flexibility. Important skills include Customer Service, Communicate Effectively Over Telephone, Communicate Courteously Over Telephone, Communicate Effectively In Person, Communicate Courteously In Person, and Speaking English. Preferred (not required): Attention To Detail, Compile Facts And Figures, English, and Briad Systems And Software.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAttention to DetailCompile Facts and FiguresCommunicate Effectively Over TelephoneCommunicate Courteously Over TelephoneCommunicate Effectively in PersonCommunicate Courteously in PersonEnglishSpeaking EnglishReading EnglishWriting EnglishBriad Systems and SoftwareAccounting Background

Qualifications

Schedule Flexibility for AM/PM ShiftsSchedule Flexibility for WeekendsSchedule Flexibility for HolidaysHigh School Diploma or EquivalentLift, Pull, and Push Moderate Weight (Minimum of 20 Lbs)Hotel or Related Field ExperienceLift Luggage Up to 50 Pounds

Benefits

Medical Insurance
401(k) Match

Full job description

Branchburg, NJ, US

Salary Range: $16.00 To $17.00 Hourly

Hotel Front Desk Agent

Homewood Suites by Hilton

Branchburg, NJ

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

Hourly Wage Range: $16.00-$17.00 an hour

*Actual rate offered will be based upon experience, location, and position.

As a Front Desk / Reception Agent, you will:

  • Work in fast-paced environment with lots of guest interaction

  • Demonstrate a true desire to satisfy the needs of others

Benefits:

  • Advancement Opportunities - We promote from within!

  • Medical (for Full Time Associates)

  • 401(k)

  • Flexible schedules

  • Teammate Assistance Fund

  • Stability

  • Competitive Wages

  • Fun, Energetic Work Environment

Keys to Success

  • Customer service experience is required, preferably in a hotel or related field

  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays

  • Must have a high school diploma or equivalent

  • An Accounting background is preferred but not required

  • Attention to detail and the ability to compile facts and figures

  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds

  • Ability to communicate effectively and courteously over the telephone and in person

  • Requires strong command of the English language to include speaking, reading and writing

  • In addition to general office equipment, you will regularly operate Briad systems and software

About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies.

Our mission. Create positive lifelong emotional connections with our teammates and our guests.

Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.

Apply today to become a part of the Briad Hotels Family!!

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

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