
Guest Experience Lead (GEL)
Part-timeWaxhaw, NCPart-timePosted 6mo agoSeen in employer's feed 4 days ago
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Job overview
McDonald's is hiring a Guest Experience Lead (GEL). The Guest Experience Lead creates positive customer interactions by greeting guests, assisting with ordering kiosks, providing help to those in need, and ensuring satisfaction with their food. This role involves communicating with the restaurant team to offer feedback and recommendations, contributing to a fast-paced, team-oriented environment.
Key focus areas include Greet guests and communicate with them while ordering, Offer help with using the ordering kiosks, and Offer assistance to those in need of some extra hands.
Successful candidates bring 16 Years Of Age Or Older. Important skills include Outstanding Attitude, Willingness To Learn And Grow, and Excel In A Fast-Paced, Team Environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
McDonald’s restaurant jobs are one-of-a-kind, just like you. That’s because everyone has a unique story and different goals that drive them. Maybe you’re a people person searching for somewhere fun to work, a student hoping to learn the ropes, or a single parent looking for a kid-friendly schedule. Maybe you’re even all of those things wrapped into one. Wherever you are in your life, you can find a meaningful job at McDonald’s – with a side of whatever it is that makes you happy.
We are committed to being America's best first job. Let's talk. Make your move.
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
•Greeting guests and communicating with them while ordering
•Offering help with using the ordering kiosks
•Offering assistance to those in need of some extra hands
•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
•Ensuring kids receive a kid treat
•Handling any concerns
•Communicating with the restaurant team to provide feedback and recommendations
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.
Additional Info:
A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
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Competitive pay
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Medical, dental and vision coverage
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401k with matching contributions
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Paid time off equal to 2% of gross earnings
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Unpaid Leaves of Absence
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Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
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Discount programs
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Free meals / meal discounts
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_7437AFE0-3640-47FF-9BBF-B779D583FD0E_7492
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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