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IT Support Specialist (Top Secret Clearance required)

Stellar Innovations

Columbus, OHJobNo compensation foundTracked 4w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Columbus, OH
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

DoD Approved 8570 Baseline Certification: IAT Level II CompTIA Security+MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN MTop Secret clearance

Job overview

Stellar Innovations is hiring an IT Support Specialist (Top Secret Clearance required). Stellar Innovations seeks an IT Support Specialist to provide planning, delivery, and troubleshooting of hardware and software services for the Defense Logistics Agency in Columbus, Ohio, supporting Air Force and DOD programs while ensuring cybersecurity policies are applied.

Key focus areas include Diagnose and resolve problems in response to customer reported incidents, Plan and analyze work processes, and Research and report trends and patterns of problems.

Successful candidates bring 6 Years Progressive Experience In Information Processing, 3 Years Specialized In Information Processing With Hardware/Software Solutions, and 2 Years Hands-On Experience In Installing. Preferred (not required): Diagnosing And Resolving Problems, Planning And Analysis Of Work Processes, Researching And Reporting Trends And Patterns Of Problems, and Developing Training Materials.

Skills & qualifications

RequiredNice to have

Skills

Diagnosing and Resolving ProblemsPlanning and Analysis of Work ProcessesResearching and Reporting Trends and Patterns of ProblemsDeveloping Training MaterialsPerforming Computing/Information System Training SessionsDeveloping and Maintaining Problem Tracking DatabasesInstalling HardwareTroubleshooting HardwareMaintaining HardwareInstalling SoftwareTroubleshooting SoftwareMaintaining SoftwarePerforming Backup OperationsPerforming Recovery OperationsConsulting With UsersIdentifying Needs and RequirementsConducting Feasibility StudiesConducting Trade-Off AnalysesCybersecurityCybersecurity PoliciesCybersecurity PrinciplesCybersecurity PracticesDLA’s eProcurement System(S)Installing Hardware and SoftwareTroubleshooting Hardware and SoftwareMaintaining Hardware and SoftwarePerforming Backup and Recovery OperationsInformation Security/Cybersecurity Policies, Principles, and Practices

Qualifications

Current/Active Top Secret Security ClearanceDoD Approved 8570 Baseline Certification: IAT Level II CompTIA Security+MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN MUS Citizenship6 Years Progressive Experience in Information Processing3 Years Specialized in Information Processing With Hardware/Software Solutions2 Years Hands-on Experience in Installing

Full job description

00703-26

Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team!

The selected applicant will become part of an existing team, in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference.

There is a future for you here to support highly visible and strategic programs at SIS! If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs, then Stellar Innovations is the company for you!

Stellar Innovations & Solutions Inc. is seeking an IT Support Specialist to join our government project supporting onsite at Defense Logistics Agency (DLA) in Columbus, OH.

RESPONSIBILITIES:

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

  • diagnosing and resolving problems in response to customer reported incidents

  • planning and analysis of work processes

  • researching and reporting trends and patterns of problems

  • developing training materials and performing computing/information system training sessions

  • developing and maintaining problem tracking databases

  • installing, troubleshooting, and maintaining hardware and software

  • performing backup and recovery operations

  • consulting with users to identify needs and requirements

  • conducting feasibility studies and trade-off analyses

  • ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices

May be required to support DLA’s eProcurement system(s).

Minimum Experience:

  • Six (6) years of progressive experience in the field of Information Processing

  • Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions

  • Two (2) of which are concentrated, hands on experience in installing

Security/Clearance Requirements

  • MUST possess a current/active Top Secret Security Clearance

  • MUST possess a current/active DoD Approved 8570 Baseline Certification: Category IAT Level II CompTIA Security+

  • MUST possess one of the following Computing Environment certifications: MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSA: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN M

  • US Citizenship is mandatory.

SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

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