Associate Representative - Inside Sales
Deming, NMJobPosted 4mo agoSeen in employer's feed 3 days ago
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Requirements
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Job overview
WESCO is hiring an Associate Representative - Inside Sales. The Associate Representative – Inside Sales works directly with customers on-site, supporting them in person, by phone, and email. This role focuses on growing sales of company products and services, enhancing customer satisfaction, and building strong relationships. The representative will proactively address customer needs, serve as a trusted point of contact, and partner with outside sales teams to achieve sales goals.
Key focus areas include Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates., Increase orders by suggesting related items, explaining features, and checking customer’s buying history., and Own, qualify and develop opportunities passed from marketing, outside sales, and national accounts with guidance..
Successful candidates bring Valid Driver’s License and High School Degree. Preferred (not required): Basic Computer Skills, Perform Multiple Tasks Simultaneously, Collaboration, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
As an Associate Representative – Inside Sales, you will work directly with a customer on-site, supporting and collaborating with them in person as well as through phone and email. In this role, you will engage with existing customers to grow sales of the Company’s products and services while enhancing customer satisfaction and adding value to the overall buying experience. You will build strong on-site relationships, proactively address customer needs, and serve as a trusted point of contact. You will also partner closely with outside sales teams to ensure alignment and the successful achievement of sales goals.
Responsibilities:
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Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
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Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
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With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
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Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
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Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
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Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
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Report industry trends, competitive pricing and customer feedback to management.
Qualifications:
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Valid Driver’s License, with a satisfactory driving record required
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High School Degree or Equivalent required; Bachelor’s degree preferred.
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Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
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Familiar with Microsoft Office, and ability to perform basic computer skills
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Ability to perform multiple tasks simultaneously
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Ability to work in a team environment
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Ability to communicate clearly, both verbally and in written form
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Attention to detail
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Ability to prospect and market concepts to existing and potentially new accounts
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Ability to act and solve routine or standard problems
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Ability to identify and define problems and possible solutions independently; chooses among existing solutions
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Ability to work independently with supervision
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Ability to lift up to 50 pounds
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Ability to be on your feet for extended periods
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Willingness to operate warehouse equipment, including power equipment
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Ability to travel up to 25%
** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
#LI-A1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.
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