Patient Services Representative (PSR)
North Country Family Health Center
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At a glance
Requirements
Credentials this posting asks for.
Job overview
North Country Family Health Center is hiring a Patient Services Representative (PSR). The Patient Services Representative works with a team of PSRs, finance staff, and practice administrators to ensure smooth patient flow, serving as the face of the agency by handling appointments, check‑ins and outs, payments, insurance assistance, phone calls, and directing inquiries.
Key focus areas include Work with PSRs finance and practice administrators to ensure smooth patient flow, Serve as the “Face of the Agency” in customer service, and Make appointments and check patients in and out.
Successful candidates bring Degree In Office Studies, Certification In Office Studies, and Degree In Business Administration. Important skills include Interpersonal Communication, Communication, Medical Terminology, Dental Terminology, Typing Skills, and Computer Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Patient Services Representative (PSR)
Lowville, NY (http://maps.google.com/maps?q=5402+Dayan+Street+Lowville+NY+USA+13367) • Lowville Family Health Center (LFHC)
Job Type
Full-time
Description
The Patient Service Representative works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Agency” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.
Requirements
Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has an excellent interpersonal and verbal communication skill. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems.
BENEFITS:
Group health/dental/vision, agency funded voluntary life insurance, 403B Retirement Plan enrollment available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)
*NoCo is an equal opportunity employer
Salary Description
Starting at $19.95/hr.
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