Mortgage Representative - Inside Sales
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At a glance
Requirements
Credentials this posting asks for.
Job overview
M&T Bank is hiring a Mortgage Representative - Inside Sales. The Mortgage Representative is responsible for originating residential mortgage loans and ensuring compliance with federal registration requirements under the SAFE Act. This role involves receiving referrals, selling mortgage products to inbound customers, coordinating settlements, and managing the application process from initial contact to closing. The representative also analyzes financial data, negotiates loan terms, and provides feedback to referral sources.
Key focus areas include Receive referrals from realtors, builders, branches, and/or developers, Follow up on potential customers via telephone, fax, and email, and Sell inbound customers to use M&T Mortgage for financing.
Successful candidates bring Associate’s Degree and Mortgage Origination Experience. Preferred (not required): Organizational Skills, Sales Ability, Mathematical Skills, and Professional Interaction.
Skills & qualifications
Skills
Qualifications
Full job description
Overview:
Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act
Primary Responsibilities:
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Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
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Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers.
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Originates mortgages and coordinates settlements.
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Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into the system.
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Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
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Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
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Negotiates terms and conditions of loan with mortgagor.
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Provides timely and complete feedback to sources regarding the disposition of their leads.
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Keeps informed of changing rules and regulations.
Scope of Responsibilities:
Works under general supervision.
External contacts may include customers, builders, manufacturers, and realtors.
Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Education and Experience Required:
Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.
Education and Experience Preferred:
General PC knowledge and departmental software
Organizational skills
Sales ability
Mathematical skills
Ability to interact with all levels in a professional manner
Customer Service Skills
Knowledge of products and government regulations
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Lake Oswego, Oregon, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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