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Customer Service Representative

FASTSIGNS

Lacey, WAFull-time$20–22/hrPosted 5mo agoVerified open 1w ago
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At a glance

Compensation
$20–22/hr
Location
Lacey, WA
Schedule
Full-time
Work Authorization
Not specified

Job overview

FASTSIGNS is hiring a Customer Service Representative. FASTSIGNS in Lacey is seeking a Customer Service Representative to join their small, locally owned team. This role involves being the primary contact for customers, creating quotes, entering orders, and ensuring projects stay on track. The successful candidate will communicate with customers via phone, email, and in person, while building strong relationships to foster repeat business.

Key focus areas include Be the first point of contact for new and existing customers, Learn how to create quotes, enter orders, and keep projects on track, and Communicate with customers by phone, email, and in person.

Preferred (not required): Create Quotes, Enter Orders, Keep Projects On Track, and Communicate By Phone.

Skills & qualifications

RequiredNice to have

Skills

Create QuotesEnter OrdersKeep Projects on TrackCommunicate by PhoneCommunicate by EmailCommunicate in PersonMeet DeadlinesBuild RelationshipsOutgoingResponsiveEager to LearnListening SkillsOrganization SkillsWork in Fast-Paced EnvironmentProblem Solving

Qualifications

2-3 Years Retail or Counter Sales ExperienceHigh School Diploma or EquivalentAbility to Sit for Long Periods

Benefits

Paid Time Off
Medical Insurance

Full job description

Benefits:

  • Paid time off

  • Employee discounts

  • Free uniforms

  • Health insurance

  • Opportunity for advancement

  • Training & development

We’re looking for a Customer Service Representative to join our team at FASTSIGNS in Lacey. We’re a locally owned shop with a small team, and we work closely together to help businesses create signage that makes an impact.

Benefits:

  • Competitive Pay

  • Paid Vacation and Holidays

  • Opportunity for commission-based earnings as you grow in the role

  • Ongoing Training Opportunities A Successful Customer Service Representative Will:

  • Be the first point of contact for new and existing customers in our FASTSIGNS Center

  • Learn how to create quotes, enter orders, and keep projects on track

  • Communicate with customers by phone, email, and in person

  • Work closely with the team to meet deadlines and keep jobs moving

  • Build strong relationships and turn new customers into repeat clients Ideal Qualifications for Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn and has the ability to build relationships

  • Great listening and organization skills

  • Ability to sit for long periods (4 hours or more)

  • Ability to view a computer screen for long periods (4 hours or more)

  • Comfortable working in a fast-paced environment If you enjoy working with people, helping solve problems and come up with solutions, and being part of a small team, we’d love to hear from you.

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