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Front Desk Customer Service

Part-time

Planet Fitness

Stillwater, MNPart-timePosted 9mo agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
Stillwater, MN
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Planet Fitness is hiring a Front Desk Customer Service. Join Planet Fitness as a Front Desk Customer Service representative in Stillwater, MN. This role involves welcoming members, handling inquiries, maintaining the front desk area, and promoting a positive gym culture. The ideal candidate will have a passion for fitness and excellent customer service skills.

Key focus areas include Greet and assist members and guests with a friendly and welcoming demeanor., Handle membership inquiries, sign-ups, and cancellations efficiently., and Maintain cleanliness and organization of the front desk area..

Successful candidates bring High School Diploma Or Equivalent. Important skills include Communication, Interpersonal Skills, Organizational Abilities, Attention To Detail, Computers, and Basic Office Software.

Skills & qualifications

RequiredNice to have

Skills

CommunicationInterpersonal SkillsOrganizational AbilitiesAttention to DetailComputersBasic Office SoftwareProfessionalismTeam PlayerPositive AttitudeStrong Work EthicCustomer Service

Qualifications

High School Diploma or EquivalentWork Flexible HoursPassion for FitnessPromoting a Healthy Lifestyle

Full job description

About the Role: Join the dynamic team at Planet Fitness - PF Baseline Fitness in Stillwater, MN as a Front Desk Customer Service representative! Be the friendly face that welcomes our members and helps create a positive gym experience for everyone. If you have a passion for fitness and love helping others, this is the perfect opportunity for you!

Responsibilities:

  • Greet and assist members and guests with a friendly and welcoming demeanor.

  • Handle membership inquiries, sign-ups, and cancellations efficiently.

  • Maintain cleanliness and organization of the front desk area.

  • Manage phone calls and respond to emails in a timely manner.

  • Provide information about gym services, classes, and promotions.

  • Assist with administrative tasks and maintain accurate records.

  • Promote a positive gym culture and encourage member engagement.

  • Ensure compliance with all safety and health guidelines. Requirements:

  • High school diploma or equivalent; prior customer service experience preferred.

  • Excellent communication and interpersonal skills.

  • Strong organizational abilities and attention to detail.

  • Proficient with computers and basic office software.

  • Ability to work flexible hours, including evenings and weekends.

  • Passion for fitness and promoting a healthy lifestyle.

  • Ability to handle member concerns with professionalism and care.

  • Team player with a positive attitude and strong work ethic. About Us: At Planet Fitness - PF Baseline Fitness, we have been dedicated to providing a welcoming and non-intimidating gym environment since our inception. Our members love us for our affordable memberships and top-notch facilities, while our employees appreciate the supportive culture and opportunities for growth. Join us and be part of a team that is committed to helping others achieve their fitness goals!

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