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Inside Sales and Customer Service

Consolidated Electrical Distributors

Artesia, NMJob$20–23/hrTracked 1mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$20–23/hr
Location
Artesia, NM
Work Authorization
Not specified

Job overview

Consolidated Electrical Distributors is hiring an Inside Sales and Customer Service. The Inside Sales and Customer Service role supports customers, including contractors and manufacturers, by providing tools, support, and solutions. This position emphasizes customer service, problem-solving, and community building. The ideal candidate will be passionate about putting the customer first and eager to grow with the company.

Key focus areas include Provide outstanding service to new and existing customers, Accurately write and manage customer orders, and Maintain and strengthen existing customer relationships.

Successful candidates bring Communication Proficiency. Important skills include Communication Proficiency, Customer/Vendor Focus, Personal Effectiveness/Credibility, Technical Capacity, and Detail-Oriented. Preferred (not required): Collaboration, Adaptability, Customer First Mindset, and Computers.

Skills & qualifications

RequiredNice to have

Skills

Communication ProficiencyCustomer/Vendor FocusPersonal Effectiveness/CredibilityTechnical CapacityCollaborationDetail-OrientedAdaptabilityCustomer First MindsetComputersMicrosoft ProductsSchneider ElectricSquare D

Qualifications

2 Years Electrical Industry Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Summary

Job title: Inside Sales and Customer Service

Job ID: null

Department: Artesia - CAIN

Location: null-null

Description

Summary:

We’re looking for someone who’s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you’ll fit right in here. In this role, you’ll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field or with Schneider Electric/Square D equipment is a big plus, but attitude and a desire to grow with us matter most.

We’re a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we’ll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

  • Communication Proficiency

Additional Competencies:

  • Customer/Vendor Focus

  • Personal Effectiveness/Credibility

  • Technical Capacity

  • Teamwork

  • Detail-Oriented

  • Flexibility

  • A “Customer First” Mindset – genuinely driven to help people succeed

Preferred Qualifications:

  • Familiarity with Computers and Microsoft Products

  • Two years of experience in the electrical industry or similar field

  • Experience with Schneider Electric/Square D products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

  • Provide outstanding service to new and existing customers (phone, email, and in person)

  • Accurately write and manage customer orders, following sales policies

  • Maintain and strengthen existing customer relationships

  • Proactively meet or exceed monthly sales goals

  • Collaborate with outside sales and other departments to serve customer needs

  • Offer ideas to improve processes and service

  • Follow up on quotes, orders, and materials in a timely manner

  • Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $20 to $23 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

  • Profit Sharing

Benefits:

Benefits available for this position are:

  • Insurance - Medical, Dental, Vision Care for full-time positions

  • Disability Insurance

  • Life Insurance

  • 401(k)

  • Paid Sick Leave

  • Paid Holidays

  • Paid Vacation

  • Health Savings Account (HSA) and matching

  • Dependent Care Flexible Spending Account (FSA)

  • Teledoc

  • Paid Pregnancy & New Parent Leave

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