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Customer Service/Sales

Home Depot

Burnsville, MNJob$17.5–20.5/hrPosted 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$17.5–20.5/hr
Location
Burnsville, MN
Work Authorization
Not specified

Job overview

Home Depot is hiring a Customer Service/Sales. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers, assessing needs, and offering assistance while learning product knowledge to sell complete projects and maintain clean, safe, and well‑stocked store environments.

Key focus areas include Provide fast, friendly service by actively seeking out customers and assessing their needs, Learn product information using tools and recommend items to sell complete projects, and Greet, qualify, recommend, and close customers in the department.

Important skills include Customer Service, Sales, Product Knowledge, Assessing Customer Needs, Providing Assistance, and Greeting Customers. Preferred (not required): Safety Procedures, Communication, Collaboration, and Customer Needs Assessment.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSalesProduct KnowledgeAssessing Customer NeedsProviding AssistanceGreeting CustomersQualifying CustomersRecommending ProductsMaintaining in-Stock ConditionsEnsuring CleanlinessEnsuring Shop-Able EnvironmentEnsuring SafetyFollowing Safety Policies & StandardsCompleting Safety TrainingCorrecting HazardsReporting Conditions to Manager on DutyWorking SafelyCooperationSafety ProceduresCommunicationCollaborationCustomer Needs AssessmentProduct RecommendationClosing SalesInventory ManagementStore CleanlinessHazard IdentificationBasic Knowledge of Building MaterialsBasic Knowledge of DéCorBasic Knowledge of ElectricalBasic Knowledge of FlooringBasic Knowledge of GardenBasic Knowledge of HardwareBasic Knowledge of Kitchen & BathBasic Knowledge of LumberBasic Knowledge of MillworkBasic Knowledge of PaintBasic Knowledge of PlumbingBasic Knowledge of Tool Rental

Full job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $17.50 - $20.50

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