The Gathering Spot logo

Community Concierge - The Retreat

The Gathering Spot

Atlanta, GAJobPosted 7mo agoSeen in employer's feed 2 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
No compensation found
Location
Atlanta, GA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Gathering Spot is hiring a Community Concierge - The Retreat. The Community Concierge serves as the face and pulse of The Retreat, Atlanta’s premier rooftop private members-only club. This role blends high-touch hospitality, community engagement, and operational finesse to ensure every member interaction is meaningful, memorable, and seamless. The Concierge will be the first point of contact and the go-to for all things member-related, helping create the exceptional environment that sets The Retreat apart.

Key focus areas include Greet members and guests warmly and professionally, Build authentic relationships and maintain a presence in key areas of the club, and Anticipate member needs and deliver exceptional personalized service.

Successful candidates bring 2+ Years Luxury Hospitality Experience. Important skills include Interpersonal Skills, Professional Demeanor, Highly Organized, Proactive, Attention To Detail, and Navigating Social Environments.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal SkillsProfessional DemeanorHighly OrganizedProactiveAttention to DetailNavigating Social EnvironmentsDelivering Exceptional ServiceBuilding CommunityAtlanta's Social, Dining, and Cultural Landscape

Qualifications

2+ Years Luxury Hospitality Experience2+ Years Guest Services Experience2+ Years Private Membership Environments Experience

Full job description

Welcome to The Retreat, Atlanta’s premier rooftop private members-only club. Nestled above the city skyline, The Retreat is a curated sanctuary for innovators, creatives, and discerning professionals who value connection, culture, and elevated experiences. More than a destination, The Retreat is a lifestyle—offering refined hospitality, dynamic programming, and a vibrant community at the heart of Atlanta.

The Community Concierge serves as the face and pulse of The Retreat. This role blends high-touch hospitality, community engagement, and operational finesse to ensure every member interaction is meaningful, memorable, and seamless. You’ll be the first point of contact and the go-to for all things member-related, helping create the exceptional environment that sets The Retreat apart.

Key ResponsibilitiesMember Relations & Engagement

  • Greet members and guests warmly and professionally, creating an immediate sense of welcome and belonging

  • Build authentic relationships and maintain a presence in key areas of the club

  • Anticipate member needs and deliver exceptional personalized service

  • Facilitate organic networking and social interaction among members

Experience & Atmosphere

  • Maintain The Retreat’s elevated ambiance through impeccable service and presentation

  • Support and contribute to the execution of club programming including events, live music, speaker series, and tastings

  • Ensure all club spaces remain welcoming, organized, and aligned with brand standards

Administrative & Communication

  • Manage reservations, inquiries, and requests via email, phone, and in person

  • Track member preferences and milestones to support thoughtful engagement

  • Assist with onboarding new members and guiding them through club offerings and etiquette

Team Collaboration

  • Partner with F&B, events, and operations teams to create a seamless member experience

  • Share member feedback and observations with leadership to inform continuous improvement

  • Support special projects and VIP experiences as needed

Qualifications

  • 2+ years of experience in luxury hospitality, guest services, or private membership environments

  • Strong interpersonal skills with a polished, professional demeanor

  • Highly organized and proactive with keen attention to detail

  • Confident navigating social environments and high-profile clientele

  • Passionate about delivering exceptional service and building community

  • Familiarity with Atlanta’s social, dining, and cultural landscape is a strong plus

What We Offer

  • Competitive compensation and benefits package

  • Complimentary staff meals during shifts

  • Professional development opportunities within a growing hospitality brand

  • A design-forward, inspiring workplace above the heart of Atlanta

Powered by JazzHR

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.

Evaluate my fit