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Remote Retention Representative

EchoStar

Remote · USFull-time$34K/yrSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$34K/yr
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

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Job overview

EchoStar is hiring a Remote Retention Representative. EchoStar seeks a Remote Retention Representative in North Carolina to handle 100% inbound customer calls, influence purchasing decisions, and uphold honesty and integrity while working in a fast‑paced, Fortune‑250 environment.

Key focus areas include Field inbound customer contacts within a competitive, fast‑paced production environment, Influence customer purchasing decisions by positioning TV, internet and wireless products, and Maintain honesty and integrity in every customer interaction.

Successful candidates bring 1 Year Quota-Carrying Sales Experience, High School Diploma/GED, and Pre-Employment Screen. Important skills include Competitive Spirit, Determination, Adaptability, Persuasive Personality, Growth Mindset, and Integrity. Preferred (not required): Influencing Customer Purchasing Decisions and CRM.

Skills & qualifications

RequiredNice to have

Skills

Competitive SpiritDeterminationAdaptabilityPersuasive PersonalityGrowth MindsetIntegrityInfluencing Customer Purchasing DecisionsCRMField Inbound Customer ContactsInfluence Customer Purchasing DecisionsPositioning Products and Services

Qualifications

Live in North Carolina1 Year Quota-Carrying Sales ExperienceHigh School Diploma/GEDPre-Employment ScreenSmartphone/Device With Active Network ConnectionHome Workspace With Wired Internet25 Mbps Download/2 Mbps UploadUSB Keyboard/Mouse/Headset/Webcam2+ MonitorsDrug TestAcceptable Driving RecordAssociate's Degree

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Salary: $70000/Yearly

Company Summary

Base Pay: $34,000

On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+)

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.

Must live in North Carolina

Job Duties and Responsibilities

What You’ll Do:

  • Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.

  • Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.

  • Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What’s in it for You:

  • Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.

  • Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.

  • Incredible Incentives : High-value rewards program including exciting trips & prizes.

  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.

  • Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.

Skills, Experience and Requirements

  • Minimum 1 year of experience in a quota-carrying sales role required.

  • Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.

  • Full-time; hours may include evenings, weekends or holidays.

  • High school diploma/GED required; Associate’s or Bachelor’s degree a plus.

  • Pre-employment screen.

  • Smartphone/device with active network connection.

  • Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.

  • Employee responsible for all setup costs (except where required by law).

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website (https://careers.dish.com/life/investing-in-you/) .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website (https://careers.dish.com/life/investing-in-you/) .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

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