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Legal Operations & Innovation

Clay

New York, NYFull-timePosted 6mo agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Clay is hiring a Legal Operations & Innovation. Clay is seeking a Legal Operations Claymate to build and scale legal systems, processes, and infrastructure. This role involves creating new legal systems rather than inheriting existing ones, focusing on strategic enablement for the business. The ideal candidate will manage legal intake, workflow, external partners, and the legal tech stack, leveraging AI to automate processes.

Key focus areas include Own the legal intake and workflow system, Build a scalable system for managing legal requests, and Partner cross-functionally with Sales, Customer Success, Support, and Finance.

Successful candidates bring 5+ Years Legal Operations Experience, Experience With Ironclad Or Docusign, and Ability To Turn Ambiguous Problems Into Solutions. Important skills include Ironclad, Docusign, E-signature, Intake/Matter Management, Evaluating New Tools, and Turning Ambiguous Operational Problems Into Clear Requirements. Preferred (not required): Building Scalable Systems, Managing Legal Requests, Cross-Functional Partnership, and Managing External Partners.

Skills & qualifications

RequiredNice to have

Skills

IroncladDocusignE-SignatureIntake/Matter ManagementEvaluating New ToolsTurning Ambiguous Operational Problems Into Clear RequirementsTurning Ambiguous Operational Problems Into Scalable SolutionsAnalytical AbilitiesProblem-Solving AbilitiesComfort in Fast-Paced EnvironmentComfort in High-Growth EnvironmentAI for Workflow AutomationAI to Increase LeverageBuilding Scalable SystemsManaging Legal RequestsCross-Functional PartnershipManaging External PartnersManaging Legal Tech StackFacilitating Consistent AdoptionClean IntegrationsContinuous ImprovementPartnering With EnablementMaintaining Legal Knowledge Spaces

Qualifications

5+ Years in Legal Operations5+ Years in Program Management5+ Years as Paralegal With in-House Experience5+ Years in Operations Role Building Processes5+ Years in Operations Role Keeping Cross-Functional Teams Moving

Full job description

About Clay Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round , for our customers, agency partners, and club members.

Some things to know about us:

  • Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs , and 30k members on Slack.

  • Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.

  • Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here .

  • Read about us in the NYT , Forbes , First Round Review , and more .

Hear from our employees directly on our Glassdoor page!

Legal Operations @ Clay Clay is scaling fast - more customers, more products, more complexity. As we grow, Legal needs to evolve from reactive support into a strategic function that enables speed across the business. We're hiring our first Legal Operations Claymate to build the systems, processes, and infrastructure that will power Legal today and shape how the function scales long term. This is a builder role - you'll be creating from legal systems scratch more often than inheriting them.

What You'll Do

  • Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.

  • Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.

  • Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.

  • Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.

  • Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.

What You’ll Bring

  • 5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.

  • Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.

  • Ability to turn ambiguous operational problems into clear requirements and scalable solutions.

  • Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.

  • Comfort in a fast-paced, high-growth environment where priorities can shift quickly.

  • Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.

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