Patient Service Specialist-SPLIT

Select Medical

Hazelwood, MOFull-time$18/hrSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

$18/hr

Location

Hazelwood, MO

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Select Medical is hiring a Patient Service Specialist-SPLIT. The Patient Service Specialist at SSM Health Rehabilitation Center ensures patients receive an exceptional front‑desk experience, handling registration, appointment scheduling, insurance coordination, and co‑pay collection while contributing to overall care quality.

Key focus areas include Greet and register patients, providing visit expectations and next‑appointment information, Schedule patient appointments in person and via phone, and Communicate regularly with insurance, translation companies, operational leaders, and business development teams.

Skills & qualifications

RequiredNice to have

Qualifications

High School Diploma or GEDFront Desk ExperienceHealthcare Experience

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Full job description

Overview

Position: Patient Service Specialist

Location: SSM Health Rehabilitation Center- McKelvey & Shackelford

Type of Employment: Full-time- Monday through Friday

Schedule: 35 hours at McKelvey and 5 hours at Shackelford, with the Shackelford hours being 1-6 on Wednesdays.

Compensation: $18/hour- Increases based on experience.

When patients enter our outpatient physical therapy center , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum: