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Shift Leader

Part-time

Insomnia Cookies

Oxford, OHPart-timeNo compensation foundPosted 2mo agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Oxford, OH
Schedule
Part-time
Work Authorization
US work authorization required

Job overview

Insomnia Cookies is hiring a Shift Leader. The Shift Leader at Insomnia Cookies in Oxford, OH, is responsible for overseeing bakery operations during their shift, ensuring excellent customer service, and maintaining product quality. This role involves hands-on leadership, including baking, interacting with customers, and delegating tasks to the cookie crew. The Shift Leader also focuses on maintaining a productive and fun work environment.

Key focus areas include Provide incredible customer service and quality products to all guests, Support store leadership by maintaining operations during your shift, and Communicate pertinent information to store leadership.

Successful candidates bring 1+ Year In Customer Service, Ability To Lift 40 Lbs, and Eligible To Work In US. Important skills include Safe Food Handling Practices and Cash Handling. Preferred (not required): Customer Service, Point Of Sale Systems, Communication, and Time Management.

Skills & qualifications

RequiredNice to have

Skills

Safe Food Handling PracticesCash HandlingCustomer ServicePoint of Sale SystemsCommunicationTime ManagementPeople SkillsOutgoing DemeanorFriendly DemeanorPatient DemeanorDetail FocusedResults-OrientedLead-by-ExampleMotivate Others

Qualifications

Legally Eligible to Work in the United StatesMust Be 18 Years or Older1 Year Customer Service ExperienceAbility to Lift 40 Lbs

Benefits

Paid Time Off

Full job description

As a Shift Leader at our Oxford, OH store located at 33 E High St, Oxford OH 45056, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

  • Flexible part-time work schedules

  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

  • Paid vacation and sick time off

  • Interactive training & mentorship

  • Pet insurance for your furry loved ones

  • Job stability with a rapidly growing and reputable company

  • Achievable growth/promotion opportunities

  • You get to work in a fun, exciting team environment

  • Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

  • Support and work alongside the Cookie Crew

  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

  • Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

  • At least 1 year of working experience in a customer service focused role

  • Point of Sale systems experience

  • Outstanding communication, time management, and people skills

  • Outgoing/friendly/patient demeanor

  • Detail focused and results-oriented

  • Ability to lead-by-example and motivate others

  • Ability to lift up to 40 lbs.

  • Legally eligible to work in the United States

  • Must be 18 years or older to be employed

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

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