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Service Coordinator

Comfort Windows

Albany, NYFull-time$18–22/hrPosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$18–22/hr
Location
Albany, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Comfort Windows is hiring a Service Coordinator. Comfort Windows & Doors is seeking a Service Coordinator to manage customer service requests in Rochester, NY. This role involves scheduling service technicians, managing inventory for parts and materials, assisting with new product scheduling and ordering, and performing other office duties as assigned by management.

Key focus areas include Receive and address customer calls for product and installation service needs, Schedule service technicians, and Order, check in, and track inventory of service parts and materials.

Important skills include Customer Service, Scheduling, Inventory Tracking, and Inventory Organization. Preferred (not required): Residential Construction Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSchedulingInventory TrackingInventory OrganizationResidential Construction Knowledge

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Full-Time

Professional

Albany, NY, US

Salary Range: $18.00 To $22.00 Hourly

COMFORT WINDOWS & DOORS has an immediate need for an individual to handle service requests from our customer base in Rochester, NY.

Responsibilities will include:

  • Receive and address customer calls for product and installation service needs;

  • Schedule service technicians;

  • Ordering, checking in, and tracking inventory of service parts and materials;

  • Assist in the scheduling and ordering of new products;

  • Organize and maintain inventory of service parts;

  • Have service parts and materials organized and ready for each job as scheduled;

  • Other office duties as assigned by management;

  • Residential construction experience/knowledge is a plus.

Along with a competitive hourly pay rate, Comfort Windows & Doors offers a complete benefit package including health, dental, and vision coverage; 401K plan with a generous company match; a free $10K life insurance policy; considerable number of paid holidays, vacation, and sick time; career advancement opportunities.

Comfort Windows is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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