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Attendant - Slots

Bally's Corporation

Atlantic City, NJFull-time$15.92/hrPosted 2w agoVerified open 5 days ago

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At a glance

Compensation
$15.92/hr
Location
Atlantic City, NJ
Schedule
Full-time
Work Authorization
Not specified

Job overview

Bally's Corporation is hiring an Attendant - Slots. The Slot Attendant monitors players in assigned areas, provides assistance and instruction on slot machines, ensures equipment safety, handles jackpot and currency transactions, communicates property events, addresses guest complaints, and complies with company policies and training requirements while maintaining a clean work environment.

Key focus areas include Observe slot players within assigned area and offer assistance, instruction and advice on machines, Demonstrate knowledge of diverse slot machines and correct simple machine problems, and Control and ensure safety of issued equipment such as keys, radio, and Android devices.

Important skills include Knowledge Of Slot Machines. Preferred (not required): Slot Machine Keys, Radio, Android Devices, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Knowledge of Slot MachinesSlot Machine KeysRadioAndroid DevicesCustomer ServiceGuest Complaint HandlingIncident ManagementMachine TroubleshootingEscalation IdentificationPolicy ComplianceWorkplace SanitationCTR Form CompletionSARC Form CompletionW2-G Form CompletionAML KnowledgeTitle 31 Knowledge

Qualifications

English SpeakingEnglish Reading/WritingAnnual Compliance Training Completion

Full job description

Responsibilities:

  • Observes slot players within assigned area and offers assistance, instruction and advice on the various types of machines in that area.

  • Must be knowledgeable of the diverse types of slot machines and must be able to correct simple machine problems.

  • Control and safety of issued equipment (Slot Machine Keys, Radio, Android devices)

  • Report any knowledge of safety issue on the casino floor or in the building

  • Handles jackpot and paper fill transactions promptly, accurately and with a high degree of customer service.

  • Must be well versed on various property events and relay same to slot players in assigned area.

  • Exchanges currency for patrons using an impressed fund

  • Ability to speak English so that it can be understood.

  • Must be able to read and legibly write English.

  • Capable of handling routine guest complaints, incidents, and machine malfunctions.

  • Capable of identifying situations that require supervisory personnel.

  • Understand and comply with company and departmental directives, policies, and procedures.

  • Completes CTR and SARC and W2-G forms when necessary for slot jackpots.

  • Must successfully complete annual compliance training (AML, Title 31 or any essential training required)

  • Maintains a clean and sanitize work environment with regards to personal safety standards when working or using equipment

  • Other duties as assigned.

Work Environment:

  • Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.  

Target Salary Range:

  • $15.92 hourly

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties responsibilities and activities may change at any time with or without notice.                         

 

 " Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.                                                            2

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