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Front Desk Coordinator - Madison, AL

The Joint Chiropractic

Madison, ALJobPosted 5mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Madison, AL
Work Authorization
Not specified

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Job overview

The Joint Chiropractic is hiring a Front Desk Coordinator - Madison, AL. The Joint Chiropractic seeks a goal-oriented, self-motivated, and proactive Front Desk Coordinator with a passion for health and wellness. This role involves providing excellent service, managing patient flow, completing transactions, and engaging in sales opportunities to meet membership goals. The ideal candidate will have strong phone and computer skills, sales experience, and a customer service orientation.

Key focus areas include Provide excellent services to members and patients, Gain memberships to meet sales goals, and Greet members and patients upon arrival.

Successful candidates bring High School Diploma or GED and 1+ Years Sales Experience. Important skills include Goal Oriented, Self-Motivated, Proactive, Health And Wellness Passion, Winning Attitude, and Point Of Sale Software. Preferred (not required): Office Management and Marketing.

Skills & qualifications

RequiredNice to have

Skills

Goal OrientedSelf-MotivatedProactiveHealth and Wellness PassionWinning AttitudePoint of Sale SoftwarePhone SkillsComputer SkillsTime ManagementMultitaskingEducating PatientsCohesive TeamworkCustomer Service OrientationEffective CommunicationPatient Flow ManagementSalesAnswering Phone CallsCleanliness MaintenanceOrganizationPresenting MembershipsSelling MembershipsLearning AgilityAccepting Constructive CriticismTrustIntegrityExcellenceRespectAccountabilityOffice ManagementMarketing

Qualifications

High School Diploma or Equivalent1+ Year Sales ExperienceAble to Stand or Sit for Long PeriodsAble to Lift Up to 50 Pounds

Full job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness?

If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you!

At The Joint Chiropractic we provide top notch service to every one of our patients, and we would like for you to join our committed team. Let us help turn your passion for health and wellness into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

Competitive pay + Bonus

What we are looking for in YOU and YOUR skill set!

  • Driven to climb the company ladder

  • Possess a winning attitude

  • Have a high school diploma or equivalent (GED)

  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate

  • Have strong phone and computer skills

  • Have at least one year of previous sales experience

  • Participate in marketing/sales opportunities to help attract new patients into our clinics

  • Be able to prioritize and perform multiple tasks

  • Educate patients on wellness offerings and services

  • Share personal chiropractic experience and stories

  • Work cohesively with others in a fun and fast-paced environment

  • Have a strong customer service orientation and be able to communicate effectively with members and patients

  • Manage the flow of patients through the clinic in an organized manner

  • Office management or marketing experience is a plus!

Essential Responsibilities

  • Providing excellent services to members and patients.

  • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.

  • Greeting members and patients upon arrival

  • Checking members and patients in to see the chiropractor

  • Answering phone calls

  • Re-engaging inactive members

  • Staying updated on membership options, packages and promotions

  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members

  • Maintain the cleanliness of the clinic and organization of workspace

  • Confident in presenting and selling memberships and visit packages

  • Keeping management informed of member concerns and following manager’s policies, procedures and direction

  • Willingness to learn and grow

  • Accepting constructive criticism in a positive manner and using it as a learning tool

  • Able to stand and/or sit for long periods of time

  • Able to lift up to 50 pounds

  • Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees

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