Field Service Tech (Windows & Doors)
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
MTM LLC is hiring a Field Service Tech (Windows & Doors). MTM LLC is seeking a skilled Field Service Technician to oversee replacement roof projects, acting as the liaison between homeowners, installers, and the sales team to ensure projects are completed on schedule and to customer satisfaction.
Key focus areas include Meet installers at job sites, introduce to customers, re‑emphasize installation process, discuss issues, verify sizes and set expectations, Respond to contractors and installers for assistance, assist when needed, and follow the recovery process set by management, and Manage inventory and inspect delivered products to ensure all items are received for the job.
Important skills include Organizational Skills, Social Skills, Outgoing Personality, Communication Skills, and Minor Repair Skills. Preferred (not required): Microsoft Word, Excel, PowerPoint, and Customer Focus.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Summary We are seeking a skilled and dedicated Field Service Technician to join our team. The duties of the Field Project Technician are to oversee the field operations for replacement roof projects. The Field Project Technician communicates directly between homeowners, installers, and the sales team to ensure projects are completed on time.
Duties
-
Meet installers at job sites and introduce to customers, re-emphasize the installation process, discuss all pertinent issues, and verify sizes and attributes while setting customer expectations.
-
Respond to contractors and installers for assistance at the job site, assist the contractor, or installer when needed. Follow the recovery process set by management.
-
Will be responsible for inventory and inspect delivered products to make sure all products has been received for the job.
-
Trouble-shoot problem installations and report findings to the Installation Manager and Sales Reps as needed.
-
Make minor service repairs when possible and assist service technicians as needed.
-
Complete all assigned reporting responsibilities accurately, and in a timely manner.
-
Visit every project at a minimum of one time and complete all necessary tasks to include walkthrough Requirements
-
High School Diploma or equivalent.
-
Building/contractor knowledge helpful.
-
Excellent organizational, social, and customer focus skills are necessary along with good user skills with Microsoft Word, Excel, and PowerPoint applications.
-
Outgoing and highly motivated personality.
-
Excellent communication and interpersonal skills.
-
Work independently with little supervision. Build a complete product knowledge base.
-
Ability to lift product, assist with service, and make minor repairs to product. Benefits
-
Competitive Compensation
-
401k/ 401k Matching- 50% up to 6% after 1 year of employment
-
Profit Sharing
-
Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
-
9 Paid Holidays
-
Vacation/PTO
-
Life Insurance Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
You've read the whole posting — now see how you match it.