
Funeral Director $3,000 Sign On Bonus
Millcreek, UTFull-timePosted 4mo agoSeen in employer's feed 3 days ago
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Job overview
SCI Shared Resources, LLC is hiring a Funeral Director $3,000 Sign On Bonus. The Funeral Director serves as the primary contact for families, managing cremation arrangements from start to finish while providing compassionate customer service. They collaborate with the Services Manager and Location Manager, ensure compliance with licensing regulations, handle after‑care documentation, and support community outreach to grow market share.
Key focus areas include Meet with families and complete arrangements from beginning to end, Partner with the Services Manager to fulfill customers' needs, and Support Location Manager in retaining heritage and growing market share through community involvement.
Successful candidates bring High School Diploma Or Equivalent, 1-2 Years Industry Experience, and 3-5 Years Recent Administrative Or Customer Service Experience. Important skills include Computer Skills, Administrative Skills, Customer Service Skills, Microsoft Office Suite, Microsoft Word, and Excel.
Skills & qualifications
Skills
Qualifications
Full job description
Our associates celebrate lives. We celebrate our associates.
Funeral Director is the primary contact with our families and interacts with them to fulfill the cremation arrangement needs for their love ones. Funeral Directors are responsible to ensure customers' full range of needs is addressed. He /She will provide customer service in all the areas of helping families and establishes strong personal and business relationships with customers.
JOB RESPONSIBILITIES
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Meet with families and complete arrangements from beginning to end.
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Partner with the Services Manager to fulfill customers' needs.
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Support Location Manager in retaining the heritage and grow market share through active involvement with the community.
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Ensure adherence to all professional, municipal, provincial/state, and federal licensing authority, regulations, and applicable rules.
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Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits, and pension, pre-arrangements for next of kin.
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Answering phones, preparing reports as necessary, and participating in staff meetings.
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Run errands related to cremation arrangements (post office, health department)
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Ability to use technology while meeting with families.
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Identifies and resolves problems in a timely manner.
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Skillfully gathers, analyzes, and trends data.
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Interact and connect with families in order to provide support
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Produce and maintain service contract files
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Other responsibilities as assigned.
MINIMUM Requirements
Education
- High school diploma or Equivalent
Certification/License
- Appropriate state Funeral Director Licensure is preferred
Experience
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1-2 years of industry experience
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3-5 years of recent administrative or customer service experience
Knowledge, Skills and Abilities
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Strong Computer Skills
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Excellent Administrative Skills.
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Excellent Customer Service Skills.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook)
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Ability to operate office equipment such as photocopiers, printers, fax machines, etc.
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Conveys information clearly and concisely in written and spoken communication
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Resolves problems and provides solutions to customers in a timely manner
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Time management and organizational skills
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Reliable transportation for occasional errands, local health departments, post office, deliveries, etc. (Mileage reimbursement available)
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
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Work indoors and outdoors during all seasons and weather conditions
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Limited amount of local and/or multiple location traveling
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Traveling to local business
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Business Professional Dress is required when in contact with families.
Work Postures
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Frequent, continuous periods of time standing, up 6 hours per day
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Sitting continuously for many hours per day, up to 6 hours per day
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Climbing stairs to access buildings frequently
Physical Demands
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Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
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Move, push and pull up to 25 lbs.
Work Hours
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Operations hours are Monday to Friday, 8:00 AM to 5:00 PM. (Business hours may vary per location and state)
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Travel up to 5%
Postal Code: 84106
Category (Portal Searching): Operations
Job Location: US-UT - Salt Lake City
Job Profile ID: N00041
Time Type: Full time
Location Name: Neptune Society
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